AshaneF

Level 1 (12 points)

Mac OS X

Q: Why isn't AirDrop working

Very dissapointed with AirDrop. Is this a Hardware issue?

My AirDrop is supported in my MBP-Retina in Channel 149. Wonder if thats the issue. Even after the update (10.11.5) it is still the same.

An iMac (10.11.4-probably) i checked earlier, did not have any "channel" mentioned, it just said AIRDROP - SUPPORTED.

If anyone has any expertise on this, please save me from the misery.

Thanks in Advance.

MacBook Pro (Retina, 15-inch, Late 2013), OS X El Capitan (10.11.5)

Posted on May 19, 2016 10:06 PM

I have this question too

Q: Why isn't AirDrop working

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by sberman,

sberman May 19, 2016 10:22 PM in response to AshaneF
Level 8 (39,142 points)

May 19, 2016 10:22 PM in response to AshaneF

My MacBook Air lists channel 149 as your MacBook Pro does.

Instead of looking at this, I suggest you describe your symptoms. How are you initiating AirDrop? Between what two devices? What operating systems are they using? Do they both have Wi-Fi and Bluetooth turned on? Are the devices physically close? What failure symptoms do you observe?
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by AshaneF,

AshaneF May 19, 2016 10:42 PM in response to sberman
Level 1 (12 points)

Mac OS X

May 19, 2016 10:42 PM in response to sberman

Hi sberman,

Thanks for your input.

I am trying AirDrop between my iphone 6S plus (9.3.2) and my Macbook Pro Retina (10.11.5) . Physically close, same wifi network, same APPLE ID (Handoff works perfectly), once i activate Airdrop from my iPhone (both BT and WiFi on), MBP does not list my iphone in the AirDrop map.
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by sberman,

sberman May 19, 2016 10:46 PM in response to AshaneF
Level 8 (39,142 points)

May 19, 2016 10:46 PM in response to AshaneF

Have you clicked the "Don't see who you're looking for" link in the lower right on your Mac? What happens then?
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by AshaneF,

AshaneF May 19, 2016 10:50 PM in response to sberman
Level 1 (12 points)

Mac OS X

May 19, 2016 10:50 PM in response to sberman

Nothing shows up. Still the same.
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by sberman,

sberman May 19, 2016 10:56 PM in response to AshaneF
Level 8 (39,142 points)

May 19, 2016 10:56 PM in response to AshaneF

Are you using a Firewall? That may block AirDrop. See "Tips for Sending Items":
Use AirDrop to send content from your Mac - Apple Support
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by AshaneF,

AshaneF May 19, 2016 11:12 PM in response to sberman
Level 1 (12 points)

Mac OS X

May 19, 2016 11:12 PM in response to sberman

Hey sberman,

firewall is off. It was never tuned on . But still no luck.
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