I have only 9 photos on my iPhone and iPad, I have emptied the "Recently deleted" folders on the devices, but on the Settings I see this: "Your photos and videos are using 940MB." How can I empty this space? Thanks.
It either will settle by itself after a week or so, or you may have to talk to Apple support, they may be able to cancel reservation that is created by library for something that was uploading and then you may have deleted.
Try a simple Reset: hold down the Home and Power buttons until you see the Apple logo (10-20 seconds).
If this doesn't help, you might need to Restore your iPhone.
Do you have any Shared Photo Albums? How about Photos or videos in Emails or Messages you have received?
Cheers,
GB
Rysz wrote:
Try a simple Reset: hold down the Home and Power buttons until you see the Apple logo (10-20 seconds).
If this doesn't help, you might need to Restore your iPhone.
I tried the hard reset. No luck.
gail from maine wrote:
Do you have any Shared Photo Albums? How about Photos or videos in Emails or Messages you have received?
Cheers,
GB
I have only 1 photo on my Shared Photo Album. I also deleted 1 video (100MB) from iMessages. No extra free space has done!
Once you delete the photos and videos, double-click the Home key and close the Photos app by swiping up. Then check your storage again. Also, in the Recently Deleted folder, have you done the following to make sure you don't have residual photos that were left back in iOS 7 due to an issue with the aging off of deleted photos:
1. Go to Settings>General>Date & Time, turn off Set Automatically, and set the date to 09/01/2014
2. Go back to Photos and open the Recently Deleted folder to see if you have residual photos and manually delete them
3. Go back to Settings>General>Date & Time and turn Set Automatically back on
Cheers,
GB
Please see this: Re: New update iOS 9.3.2
Still advocating against forced restarts, perhaps the wave of the future.
Free space of iCloud Photo Library
