jimiso
Level 1 (4 points)
Apple Watch

Q: Wi-Fi assistence data with iphone 6 with watch

Since i started to use iphone 6 (IOS 9.3) with the apple watch (2.2), Wi-Fi assistant started to consume data cellular also if the "Wi-Fi assistant" setting is always turned off !

I don't know how it's possible, if the specific setting is turned off

I upgrade both iphone and watch at the latest version.

I also tried to restore iphone and watch.

iPhone 6, iOS 9.3.2

Posted on May 20, 2016 3:17 AM

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jimiso

Q: Wi-Fi assistence data with iphone 6 with watch

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  • by Jonathan UK,

    Jonathan UK Jonathan UK May 20, 2016 3:46 AM in response to jimiso
    Level 7 (34,122 points)
    Apple Watch
    May 20, 2016 3:46 AM in response to jimiso

    Hi

     

    Turning off Wi-Fi Assist turns off that feature on your iPhone, but it does not turn off cellular data completely (this is governed by other settings - see the article below). Apple Watch does not have cellular capabilities of its own, so cannot incur cellular data usage other than via the paired iPhone.

     

    You may find it helpful to reset the statistics on the same screen as the setting for Wi-Fi Assist (with iOS 9.3 and later, you can see how much cellular data has been used when Wi-Fi Assist is turned on).

     

    - On your iPhone, go to: Settings > Cellular / Mobile Data > scroll down to the bottom > turn off Wi-Fi Assist, then also tap on Reset Statistics.

     

    More information:

    About Wi-Fi Assist - Apple Support

    About cellular data settings and usage on your iPhone and iPad - Apple Support

     

    If your issue persists and/or you still have questions about cellular data, may wish to contact Apple Support:

    Contact - Official Apple Support

  • by jimiso,

    jimiso jimiso May 20, 2016 5:26 AM in response to jimiso
    Level 1 (4 points)
    Apple Watch
    May 20, 2016 5:26 AM in response to jimiso

    Hi Jonathan, first thank you for your prompt reply.

    • already contacted apple support: "it's normal to have few kb consumed also if you have WiFi assist turned off"   (??)
    • turned off Wi-Fi Assist (it's always off), tapped on  Reset Statistics, but every 2/3 days i see some few kb consumed

    Apple Watch cellular capabilities are via Iphone, ok, but if i turn off Assist, why Assist continue to work? (maybe in background..)

  • by Jonathan UK,

    Jonathan UK Jonathan UK May 20, 2016 5:29 AM in response to jimiso
    Level 7 (34,122 points)
    Apple Watch
    May 20, 2016 5:29 AM in response to jimiso

    You're welcome!

     

    I suggest that you direct any further questions to Apple Support.