i have updated my billing info on itunes store, but i still cant rent movies from movies itunes

im trying to rent a movie from the movie app on my apple tv. when i try to rent, it just says that i have to update my billing information. I have tried everything and it still doesnt work. help.

Apple TV 4-OTHER

Posted on May 20, 2016 2:56 AM

Reply
1 reply

May 21, 2016 2:04 PM in response to ole andre

Hello ole andre,

Thanks for using Apple Support Communities.


If you're getting a message that you have to update your billing information, then the information that's on file is not being accepted by your bank. Please follow the steps in the link below to edit your payment information for your Apple ID.


Change or remove your Apple ID payment information


Have a good one.

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i have updated my billing info on itunes store, but i still cant rent movies from movies itunes

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