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May 20, 2016 8:14 AM in response to anoushehfromlos angelesby Phil0124,You'll need to contact iTunes Billing and have them zero out your account.
https://www.apple.com/lae/support/itunes/contact.html
If you can’t change your iTunes Store country or region - Apple Support
I suggest reading the following Support document from Apple. So you know what will happen when you change stores: