Q: I couldnt change my security questions? How can i do that?
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May 20, 2016 12:13 PMby ChitlinsCC,Please be specific about " ... but couldn't..."
Tell us a Story detailing your action flow with a beginning, middle and end.
Often, screenshots are helpful to us - but be sure NOT to show personal identifying info.
The exact words of the error message may be sufficient.
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May 20, 2016 1:19 PMby ChitlinsCC,OK, you "forgot" the answers
iForgot Security Questions Answers - Apple ID
read the article carefully. you may need to use the "call us for help" link
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May 20, 2016 1:58 PMby ChitlinsCC,Reading carefully, one finds this at the end of the article
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If you can't reset your security questions
If you can't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, call us for help. When you call, you might need to create a temporary support PIN to verify your identity. After you reset your security questions, you might want to update your rescue email address.
If you answer your security questions incorrectly too many times in a row, you temporarily can't access your account. You can try to reset your questions after the waiting period ends.
Last Modified: Mar 16, 2016
