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Helpful answers
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by Carolyn Samit,May 20, 2016 12:26 PM in response to gautham ajju
Carolyn Samit
May 20, 2016 12:26 PM
in response to gautham ajju
Level 10 (122,076 points)
Apple Music -
May 20, 2016 1:36 PM in response to Carolyn Samitby gautham ajju,hi carolyn,
thanks for your reply, sorry to say this that also not working..can you help me in some other way..
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May 20, 2016 1:39 PM in response to gautham ajjuby leroydouglas,Follow the 3R's- if a restart does not solve your problem proceed
User troubleshooting is:
1. restart, ie power off/on,
2. reset http://support.apple.com/kb/HT1430,
3. restore from backup, restore as new device. http://support.apple.com/kb/HT1414
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May 20, 2016 2:54 PM in response to leroydouglasby gautham ajju,hi,
thanks for your reply, i did that too now also not working..
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May 20, 2016 2:59 PM in response to gautham ajjuby leroydouglas,Can you walk into your local mobile carrier for support.
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May 20, 2016 2:59 PM in response to gautham ajjuby elcpu,If you are far from a tower and the signal is weak the battery will run down much faster.
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May 20, 2016 3:02 PM in response to gautham ajjuby BBoiss,How is your cell reception where you are? As you explained the battery performs well when on WiFi, but is problematic when on cellular service, that may very well be where your issue lies.
Along with the previously suggested battery life article, this one is a good read as well. If you're in a low cell reception area, your phone will work in overdrive to keep that connection. If it is set to manage a lot of different tasks while on the cellular network on top of low reception, that can spell trouble for your battery.
About cellular data settings and usage on your iPhone and iPad - Apple Support