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Q: Dead screen after downloading El Capitan OSX

I have a mac pro  bought on may 2011. After I downloaded El capitan OSX and was installing it in my computer, the screen froze to the grey screen with apple and line stopping either closer or to the end of it without moving forward to my desktop as always was doing before. Would you help me please with any solutions to my problem?

MacBook Pro, Mac OS X (10.6.8)

Posted on May 20, 2016 1:45 PM

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