the previous owner to my phone forgot his password what should i do?

the previous owner to my phone forgot his password what should i do?

Posted on May 20, 2016 3:56 PM

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5 replies

May 20, 2016 7:29 PM in response to Thanaa Mouhrat

Tell him he must go to this web site to reset his password.


https://iforgot.apple.com/password/verify/appleid#!&section=password


Once he resets the password follow the instruction on this page.


What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support


If you are purchasing an iPhone from someone they must log out of their iCloud account on that iPhone to disable the security features. If he does not log out of his iCloud account you won't be able to setup the phone with your accounts.

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the previous owner to my phone forgot his password what should i do?

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