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Helpful answers
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May 22, 2016 6:48 AM in response to MistyMidgeby joe_7399,Hello MistyMidge,
Thank you for using the Apple Support Communities!
I understand that Mail related issues can be extremely frustrating, but we’re here to help. I realize that you have been attempting to troubleshoot this situation and have even deleted and re-added the account.
To completely resolve this issue, we need to make sure we have the correct settings for this Comcast account. The following article gives some specific information that you may need to get from your provider.
Mail settings you might need from your email provider - Apple Support
If these settings all appear correct, use the Mail Connection Doctor as described in the next article to help further isolate the issue.
If you can’t send or receive email on your Mac - Apple Support
Have a great day!
