grinningdoubt
Level 1
(8 points)
Q: Problem with Messages on Mac
HI:
My Messages app isn't working correctly. I've traditionally used it as a portal for my AIM screen name (preferring to use Gchat directly through the google website) but sometime in the last month it just stopped connecting and refuses to bring up my buddy list. I use Macs at work and routinely have to switch machines and normally have no issue deleting the account of whomever was using that mac right before and enter my information and pulling up my AIM information in Messages. For whatever reason on my own computer at home, however, it just stopped connecting, and instead of letting me delete the account out of Messages and re-adding it as a troubleshoot, the minus is grayed out and I'm unable to delete the information as it exists. I feel like if I could reset Messages to its default state and re-add the various accounts I use that it would work, but it's not letting me delete anything, and it just hangs on "connecting" when I restart the app and hit "enable." It won't even let me alter the password for the AIM account, which is also grayed out. What am I supposed to do to correct this?
MacBook Pro with Retina display, OS X El Capitan (10.11.3)
Eric Root
Level 9
(70,161 points)
Have you tried deleting the account from System Preferences/Internet Accounts and then adding it back?
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