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May 22, 2016 8:55 AM in response to Nai1by sterling r,Hi there Nai1,
It sounds like you are unable to connect to the update server when trying to update or restore your iPod. I would use the troubleshooting in this article to help you out here.
If iTunes can‘t contact the software update server for iPhone, iPad, or iPodThank you for using Apple Support Communities.
