plss help

Question

ahuatz Author

Level 1

8 points

plss help

2 day ago i test create frimware pasword and i forgot pls help me imac mid 2011 thx for all

iMac, OS X Yosemite (10.10.5)

Posted on May 21, 2016 2:32 AM

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Answer 1

leroydouglas

Level 10

200,118 points

May 21, 2016 7:36 AM in response to ahuatz

ahuatz wrote:

2 day ago i test create frimware pasword and i forgot pls help me imac mid 2011 thx for all

If you forget your firmware password, schedule a service appointment with an Apple Retail Store or Apple Authorized Service Provider.

Try to Reset or Disable with Firmware Password Utility

Reboot the Mac and hold down Command+R to enter recovery mode.
At the Utilities screen, go to the Utilities menu bar item and choose “Firmware Password Utility”
Select to turn the Firmware Password to OFF.

If you lost or forgot your firmware password - Apple Support

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Answer 2

ahuatz Author

Level 1

8 points

May 22, 2016 12:53 AM in response to leroydouglas

broo thx for u reply i have test it not show utility 😟 is picture is lock

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Answer 3

leroydouglas

Level 10

200,118 points

May 22, 2016 6:56 AM in response to ahuatz

ahuatz wrote:

broo thx for u reply i have test it not show utility 😟 is picture is lock

FileVault login

If you've enabled full disk encryption using FileVault, you're prompted to enter your user account name and password to unlock your startup disk.

Lock icon

If you set a firmware password on your Mac, you might see a lock icon at startup if you try to start your Mac from another volume like an external drive or OS X Recovery. Enter your firmware password to continue starting up.

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Answer 4

Eric Root

Level 10

685,293 points

May 22, 2016 10:17 AM in response to ahuatz

If you live near an Apple Store, make a Genius Bar appointment to get help. Use 2nd link if not near an Apple Store or aren’t in the US. Hardware Repair - Keeping Confidential Data Safe

Genius Bar Reservation US

Authorized Service Provider

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