Q: plss help

ahuatz wrote:

 

2 day ago i test create frimware pasword and i forgot pls help me imac mid 2011 thx for all

If you forget your firmware password, schedule a service appointment with an Apple Retail Store or Apple Authorized Service Provider.

ahuatz wrote:

 

broo thx for u reply i have test it not show utility is picture is lock

FileVault login

If you've enabled full disk encryption using FileVault, you're prompted to enter your user account name and password to unlock your startup disk.

Lock icon

If you set a firmware password on your Mac, you might see a lock icon at startup if you try to start your Mac from another volume like an external drive or OS X Recovery. Enter your firmware password to continue starting up.

If you live near an Apple Store, make a Genius Bar appointment to get help. Use 2nd link if not near an Apple Store or aren’t in the US.       Hardware Repair - Keeping Confidential Data Safe

Genius Bar Reservation US

Authorized Service Provider

You are welcome. Did you take your computer to an Apple Store?