My external hard drive trash won't empty

Hello everyone,

I have an external hard drive, whose Trash is impossible to empty. I grabbed a couple of screenshots to show you its contents and the related error messages when I try to delete everything.


User uploaded file

User uploaded file

It seems the external hard drive Trash folder contains both folders which are locked (such as the one I'm showing you above) and ghost files (I delete them, then they re-appear after a couple of seconds).


I tried every method listed here in the community (Force Empty Trash with Option key, using external apps as Trash It, trying to manually delete everything through Terminal), but nothing works. I always receive the same error messages.


I also tried to repair the hard drive through Disk Utility, but no errors are found on the disk. I don't know what to do anymore.


Is there anyone who has a clue on what to do in a situation like this to empty the Trash?


Thanks a lot to everyone.


<Image Edited by Host to Remove Personal Information>

Macbook Pro, Mac OS X (10.6), null

Posted on May 21, 2016 4:45 AM

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Posted on Sep 10, 2017 5:30 PM

Did you ever figure this out? I'm having the same sort of issue right now. Tried to delete some back ups from my Seagate External Hard Drive and now they won't delete fro the trash... they also disappear when I eject my hard drive. Super weird!

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Sep 10, 2017 5:30 PM in response to fabiocristi

Did you ever figure this out? I'm having the same sort of issue right now. Tried to delete some back ups from my Seagate External Hard Drive and now they won't delete fro the trash... they also disappear when I eject my hard drive. Super weird!

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May 22, 2016 1:23 PM in response to leroydouglas

No, it's a problem I've been having for a long time.


However, I updated the Tuxera NTFS driver with the latest version, but nothing changes.


User uploaded file

I'm starting to think the best way to solve this problem is copying the entire content of the hard drive on another HDD and then format the first one.

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Sep 22, 2017 8:56 PM in response to fabiocristi

Here's is what I just did to get files/folders deleted from my external hard drive connected to my iMac, using terminal:


First, drag the external hard drive file/folder into the trash. It should now appear in 'Trash' when you open it up in a finder window.


Now, change directories in terminal to your external hard drive (cd space and then drag your connected external hard drive into terminal and that will complete the path). Confirm you have changed directories by simply typing the following in terminal:

ls


Next, type the following command in terminal and include a space after:

sudo rm -R


Finally, drag the file/folder from trash into terminal after the command above that you've just entered. the command will look something like the following (includes the path to your external hard drive 'trashes' even though the files appear to be in your computer 'trash'):


sudo rm -R /Volumes/nameOFyourEHD/.Trashes/501/nameOFyourFileOrFolder

You may or may not be asked for your administrator password due to using 'sudo'. Enter your password if prompted, obviously.

Terminal may sit there for a few seconds blinking or return a long string like: override rw-r--r--t


and ending with ?

I just held down return through all the long strings ending with ? until terminal was back at my proifle bash:

my computer: my computer profile$

If the file you dragged from trash into terminal isn't removed after a few minutes, whether you get long strings ending with ?, or not, close terminal and start from the beginning. (my new iMac is much quicker and a better machine for this than my 2010 macbook that sometimes doesn't respond as well, probably from my own user error(s)

In my case, I am deleting time machine backups so there's a lot, which takes some time and the external hard drive will need to stay connected to the computer during this time.

Several times now I have followed the steps above to delete external hard drive file/folder.

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May 22, 2016 4:50 AM in response to fabiocristi

fabiocristi wrote:


Sure, I can do every file operation because I have that extra software installed.

Clearly you can't do "every" file operation. Deleting the trash for example.

It finally dawned on me you may be using a NTFS formatted dick. It seems the supplied software is no longer compatible.

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May 22, 2016 7:09 AM in response to fabiocristi

fabiocristi wrote:


If I delete a file from the hard drive and then I try to empty the Trash, that file gets deleted. The others, the ones you're seeing in my screenshots, remain stuck.

Is this a new problem with recent update?


Updating NTFS software may be helpful


http://www.tuxera.com/os-x-el-capitan-get-support-for-ntfs-drives/

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Oct 13, 2016 12:00 AM in response to fabiocristi

I just had much the same problem after a folder copy operation to my external NTFS USB 3.0 HDD failed early in the copy process, leaving some disjointed trash floating in '.trashes' Neverneverland.


None of the simpler suggestions mentioned earlier worked, but before I got to messing about in Terminal I ran a Windows 7 VM in Parallels, allowed Windows Explorer to see all files including the System ones, then deleted the '.trashes' files from all 3 partitions on the external NTFS HDD. One '.trashes' still wouldn't delete, but I renamed it and then tried deleting it. On the second attempt it worked ... phew!

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My external hard drive trash won't empty

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