Q: when returns from sleep Mode, the camera is not turned o

iSight - Troubleshoot

andersonsilva684

My *** FaceTime Skype PhotoBoth *** when returns from sleep Mode, the camera is not turned on.

 

 

I have to Reboot to Work.

 

I never had this problem.

 

MacBook Pro ( 15, Mid 2012 )

 

____ OS X  El Capitan V_10.11.5 ____   

 

<Re-Titled by Host>

If this just started happening after the recent update try installing the Combo update over the the top of your existing OS X

Download OS X El Capitan 10.11.5 Combo Update   https://support.apple.com/kb/DL1876

One of these will fix your camera problem:

(1) If restarting your Mac doesn't fix the problem,

(2) use Apple's http://support.apple.com/kb/HT2090.

(BTW - The Troubleshooting article calls the camera an "iSight".  However, after the article was published, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD."  Regardless of the name of your built-in camera, the same info and troubleshooting applies.)

Be sure to test more than one Apple app (Photo Booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account.  Do NOT use the "Guest" account for this test.  If you do not have more than one user account for the testing, create a new one now.  If you need help, how to do it is explained in http://support.apple.com/en-us/HT201754.

A "Standard" user account is all you need for testing.

(3) If your cam won't work properly even with Apple apps, use OS X Recovery to completely reinstall your Mac OS from the Recovery System stored on your startup drive.  Don't bother testing Skype or other third-party apps until you have your camera working with Apple apps.

(4) If none of the above suggestions resolve your trouble, contact Apple or an Apple-Authorized Service Provider to have your Mac professionally serviced. Be sure to backup your Mac and deauthorize iTunes before tendering it for service.

Message was edited by: EZ Jim

Mac OSX 10.11.5