Iphone 4s updated now does not work

Updated now shows iTunes logo and charger. Did everything I could find online nothing works. Help Please this is my only phone?

iPhone 4S

Posted on May 21, 2016 10:29 AM

Reply
17 replies

May 21, 2016 12:33 PM in response to ChitlinsCC

I read to hold the off button on iPhone and the home button did that the apple logo came on. The phone then went back to showing the iTune logo and charger. Hooked to computer then hit to update. That didn't work so then hit to restore. For over 1 hour it showing it needed 2 hours never changed time. The picture where iPhone is on iTunres showed it was in recovery mode and downloading. Did this for almost 2 hours. I hit restore again and it is still doing the same thing.

May 21, 2016 12:34 PM in response to nanamom05

Ok, try it this way to see if it helps.


Connect your device to your computer and open iTunes.

While your device is connected, force restart it: Press and hold both the Sleep/Wake and Home button for at least 10 seconds, and don't release when you see the Apple logo.

Keep holding until you see the recovery mode screen and wait for it to restore.

Restore as New first and then restore from backup if desired.

https://support.apple.com/en-us/HT201263

May 21, 2016 5:35 PM in response to nanamom05

Ok lets try again as shown below. If not successful I suggest taking it to an Apple Store for evaluation or contacting Apple Support:

Official Apple Support


Connect your device to your computer and open iTunes.

While your device is connected, force restart it: Press and hold both the Sleep/Wake and Home button for at least 10 seconds, and don't release when you see the Apple logo.

Keep holding until you see the recovery mode screen and wait for it to restore.

Restore as New first and then restore from backup if desired.

https://support.apple.com/en-us/HT201263

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 4s updated now does not work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.