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wifi button not working

Wi-Fi is grayed out or dim on my iPhone, ive tried the RESET NETWORK SETTINGS, still not working, any help please

iPhone 5, iOS 9.3.2

Posted on May 21, 2016 12:57 PM

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Posted on May 21, 2016 1:26 PM

the network button is not working, it is grayed out it will not slide to the side to turn wifi on. so it does not show any networks to select.

I can usually see about 10 other networks but because the network button wont slide and turn on I see no networks at all

7 replies

May 21, 2016 1:47 PM in response to david117

A greyed out Wi-Fi button often means a defective chip or antenna. Please check this article out. Best to have the phone checked out at an Apple Store.

If Wi-Fi is grayed out or dim on your iPhone, iPad, or iPod touch - Apple Support


Nonetheless, just in case below is a User Tip about Wi-Fi issues. Maybe #1, #2 or #8 will help.


1) Perform a Forced Restart: Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Allow device to restart.

2) Reset Network Settings: Settings > General > Reset > Reset Network Settings. Rejoin the Network again.

3) Reboot Router/Modem: Unplug from power for 2 minutes and plug again. Update Router Firmware (check manufacturer’s support website for a newer FW). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (20 MHz recommended for the 2.4 band).

4) Change to Google's DNS: Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4

5) Disable device prioritization on the router if this feature is available. Also disable any VPN apps and test Wi-Fi again.

6) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).

7) Try device at another Network, i.e., neighbors’, public coffee house, etc.

8) Backup and Restore the Device using iTunes (ask for additional for details if desired).

https://support.apple.com/en-us/HT201252

9) Go to an Apple Store for hardware evaluation.


User Tip: https://discussions.apple.com/docs/DOC-9892

May 21, 2016 1:16 PM in response to david117

Sorry for asking such basic questions, but I'm not clear on what's going on...


In Settings > Wi-Fi > Wi-Fi is ON (green), right?

And you selected your network from the Coose A Netwirk list?

You entered your network password (if asked), but the network did not receive a check mark as being selected? Or it is selected but the icon there is grey?

Please check this close to your Wi-Fi router.

wifi button not working

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