Vitoi5

Q: your computer was restarted because of a problem - Apple mail

Hi all,

 

I am having some problems with my MBP randomly restarting with a 'Your computer was restarted because of a problem' message.  It exclusively happens when using Apple Mail, usually when I am running it in the background and I get notification that I have new mail.  I'll bring it forward and randomly it will shut down, sometimes just viewing an email or replying to an email, really annoying when I'm almost finishing the email then shutting down.

 

I have read some threads regarding to this problem and most people are asking to show the panic log as attached below, Im not sure on how I can easily fix this issue... I have a very large amount of emails and really don't want to loose them.  Any help would be appreciated, thank you so much:

 

Anonymous UUID:       xxxxxx

 

 

Sun May 22 10:33:26 2016

panic(cpu 3 caller 0xffffff7f9618bf7c): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8130181000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 3), Frame : Return Address

0xffffff81165e2d50 : 0xffffff8013e23139

0xffffff81165e2dd0 : 0xffffff7f9618bf7c

0xffffff81165e2ea0 : 0xffffff7f94828f1b

0xffffff81165e2f60 : 0xffffff7f948f250a

0xffffff81165e2fa0 : 0xffffff7f948f257a

0xffffff81165e3010 : 0xffffff7f94b71056

0xffffff81165e3140 : 0xffffff7f94915ba9

0xffffff81165e3160 : 0xffffff7f9482f96d

0xffffff81165e3210 : 0xffffff7f9482d478

0xffffff81165e3410 : 0xffffff7f9482edc7

0xffffff81165e34e0 : 0xffffff7f957c6e1d

0xffffff81165e3660 : 0xffffff7f957c6823

0xffffff81165e3670 : 0xffffff7f9578baf0

0xffffff81165e3680 : 0xffffff7f9578bb65

0xffffff81165e3690 : 0xffffff7f9576d931

0xffffff81165e36d0 : 0xffffff7f9576fea5

0xffffff81165e3700 : 0xffffff7f957c0970

0xffffff81165e3780 : 0xffffff7f957a8ae0

0xffffff81165e37e0 : 0xffffff7f957a93da

0xffffff81165e3830 : 0xffffff7f957a98c0

0xffffff81165e38a0 : 0xffffff7f957a9fc8

0xffffff81165e38e0 : 0xffffff7f95776fea

0xffffff81165e3a60 : 0xffffff7f957a6940

0xffffff81165e3b20 : 0xffffff7f95775ad9

0xffffff81165e3b70 : 0xffffff80142d0786

0xffffff81165e3b90 : 0xffffff80142d1d81

0xffffff81165e3bf0 : 0xffffff80142cf7ef

0xffffff81165e3d40 : 0xffffff8013eb6e18

0xffffff81165e3e50 : 0xffffff8013e26d81

0xffffff81165e3e80 : 0xffffff8013e13af5

0xffffff81165e3ef0 : 0xffffff8013e1e1d3

0xffffff81165e3f70 : 0xffffff8013eca13d

0xffffff81165e3fb0 : 0xffffff8013ef4ca6

      Kernel Extensions in backtrace:

         com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@ 0xffffff7f9617d000->0xffffff7f96190fff

            dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB 36F]@0xffffff7f96175000

            dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f9472e000

            dependency: com.apple.iokit.IOPCIFamily(2.9)[8D53E053-6E9C-3315-BCF6-2AF77E05C0DF]@0xffffff 7f944c1000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[44D1D375-32BF-3BD0-BC6F-9372C142BCB2]@0 xffffff7f94786000

            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[80899285-3952-30DA-A0F9-357C51E104 CF]@0xffffff7f96178000

         com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f947d9000->0xffffff7f94a41fff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[8D53E053-6E9C-3315-BCF6-2AF77E05C0DF]@0xffffff 7f944c1000

            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[A356902E-CE68-304B-83FC-8DB66AE572C0]@0xff ffff7f947c9000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[44D1D375-32BF-3BD0-BC6F-9372C142BCB2]@0 xffffff7f94786000

         com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f94a4c000->0xffffff7f94cf5fff

            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f947d9000

            dependency: com.apple.iokit.IOPCIFamily(2.9)[8D53E053-6E9C-3315-BCF6-2AF77E05C0DF]@0xffffff 7f944c1000

         com.apple.GeForceTesla(8.2.4)[EE75BCAE-20EF-386C-AEFF-4571B8F5D3CA]@0xffffff7f9 5764000->0xffffff7f9582efff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[8D53E053-6E9C-3315-BCF6-2AF77E05C0DF]@0xffffff 7f944c1000

            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[A356902E-CE68-304B-83FC-8DB66AE572C0]@0xff ffff7f947c9000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[44D1D375-32BF-3BD0-BC6F-9372C142BCB2]@0 xffffff7f94786000

            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f947d9000

 

 

BSD process name corresponding to current thread: WindowServer

 

 

Mac OS version:

13F1712

 

 

Kernel version:

Darwin Kernel Version 13.4.0: Mon Jan 11 18:17:34 PST 2016; root:xnu-2422.115.15~1/RELEASE_X86_64

Kernel UUID: 8926E512-6714-34FC-B27C-6AE90EB51DEE

Kernel slide:     0x0000000013c00000

Kernel text base: 0xffffff8013e00000

System model name: MacBookPro6,2 (Mac-F22586C8)

 

 

System uptime in nanoseconds: 75579602999255

last loaded kext at 709278197752: com.apple.filesystems.smbfs 2.0.3 (addr 0xffffff7f96295000, size 335872)

last unloaded kext at 306957446307: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f96295000, size 57344)

loaded kexts:

com.apple.filesystems.smbfs 2.0.3

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.60

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.2.7f5

com.apple.driver.AGPM 100.14.34

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 2.6.3f7

com.apple.driver.AppleHDA 2.6.3f7

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.GeForceTesla 8.2.4

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleIntelHDGraphics 8.2.4

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f5

com.apple.driver.AppleMuxControl 3.6.22

com.apple.driver.AppleMCCSControl 1.2.5

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleIntelHDGraphicsFB 8.2.4

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleIRController 325.7

com.apple.driver.AppleUSBCardReader 3.4.1

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.0

com.apple.driver.AppleUSBHub 683.4.0

com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2

com.apple.driver.AppleUSBEHCI 660.4.0

com.apple.driver.AppleAHCIPort 3.0.5

com.apple.driver.AirPort.Brcm4331 700.20.22

com.apple.driver.AppleFWOHCI 5.0.2

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.AppleIntelCPUPowerManagement 217.92.1

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.AppleGraphicsDeviceControl 3.6.22

com.apple.driver.DspFuncLib 2.6.3f7

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.7fc2

com.apple.kext.OSvKernDSPLib 1.14

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.nvidia.classic.NVDAResmanTesla 8.2.4

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.AppleHDAController 2.6.3f7

com.apple.iokit.IOHDAFamily 2.6.3f7

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f5

com.apple.driver.AppleGraphicsControl 3.6.22

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusController 1.0.12d1

com.apple.iokit.IOSurface 91.3

com.apple.iokit.IOBluetoothFamily 4.2.7f5

com.apple.driver.IOPlatformPluginFamily 5.7.1d6

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMC 3.1.8

com.apple.driver.AppleUSBMultitouch 240.10

com.apple.iokit.IOUSBHIDDriver 660.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.driver.AppleUSBComposite 656.4.1

com.apple.iokit.IOUSBUserClient 660.4.2

com.apple.iokit.IOEthernetAVBController 1.0.3b4

com.apple.driver.mDNSOffloadUserClient 1.0.1b5

com.apple.iokit.IOAHCIFamily 2.6.5

com.apple.iokit.IO80211Family 640.36

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOUSBFamily 686.4.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.11.2

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 373

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 23

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

MBP i5 15"

Posted on May 21, 2016 5:49 PM

Close

Q: your computer was restarted because of a problem - Apple mail

  • All replies
  • Helpful answers