David Dwight

Q: Mac Pro 5.1 won't power up

my Mac Pro 5.1 (six core - 2012 vintage) will not power up...

push the power button and it clicks but no boot, no fans come on, no lights stay on, no chime, ...

 

I can hold the power button down for 5 seconds and I get the slightly longer click

 

I have reset the SMC but no go

 

I have had it on a power strip that senses the load and turns on the plugs the monitors are hooked to. I have taken all the plugs off this and put on a normal plug but it still does not work (same clicks)

 

Have not installed anything new recently.

 

any suggestions? any way to tell if it is a power supply? any internal diagnostic lights etc to look at? I have read about a battery on the switch... would this be the problem?

 

thank you

Posted on May 21, 2016 7:55 PM

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Q: Mac Pro 5.1 won't power up

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  • by macjack,

    macjack macjack May 21, 2016 7:57 PM in response to David Dwight
    Level 9 (55,709 points)
    Mac OS X
    May 21, 2016 7:57 PM in response to David Dwight

    Run AHT (Apple Hardware Test)

    https://support.apple.com/en-us/HT201257

  • by lllaass,

    lllaass lllaass May 22, 2016 12:46 AM in response to macjack
    Level 10 (190,803 points)
    Apple Watch
    May 22, 2016 12:46 AM in response to macjack

    macjack  the computer does not even turn on to get the Chime so Apple hardware test can't be run

     

      have you disconnected all external connections except, keyboard and mouse, and power and remove all internal HD sleds and PCLe cards including graphics card?

    If you open side cover are any diagnostic light lit on logic board or by memory sticks?

    Check the voltage of the coin battery on the logic board. It should be about 3 volts.

  • by kaz-k,

    kaz-k kaz-k May 22, 2016 1:27 AM in response to David Dwight
    Level 5 (5,975 points)
    Desktops
    May 22, 2016 1:27 AM in response to David Dwight

    There would be possibility that Power Supply Unit is something wrong. Take it to authorised Apple centre or make Genius Bar appointment to tell them about your problem.

    Or get Mac Pro5,1 power supply unit at ebay and replace with it by yourself.

    http://www.ebay.com/sch/i.html?_from=R40&_trksid=p2051541.m570.l1313.TR0.TRC0.H0 .Xmac+pro+5%2C1+power+supply+unit.TRS0&_…

  • by Christian Stueben,

    Christian Stueben Christian Stueben May 22, 2016 2:58 AM in response to David Dwight
    Level 1 (120 points)
    Mac OS X
    May 22, 2016 2:58 AM in response to David Dwight

    in some rare case this might help:

     

    - remove the power cord

    - wait 5 to 10 seconds

    - reconnect power cord

    - push pwr button

     

    if it helps:

    - cheer!

    if it didnt help:

    - curses! or ask Illaas, macjack, kas-k 

     

    greetings from germany

    Chris

  • by lllaass,

    lllaass lllaass May 22, 2016 3:18 AM in response to Christian Stueben
    Level 10 (190,803 points)
    Apple Watch
    May 22, 2016 3:18 AM in response to Christian Stueben

    Christian Stueben  for info the poster said:  "I have reset the SMC but no go"

    Reset the System Management Controller (SMC) on your Mac - Apple Support

     

    Resetting the SMC is what you recommended so the poster already tried that.

    Christian Stueben wrote:

     

    in some rare case this might help:

     

    - remove the power cord

    - wait 5 to 10 seconds

    - reconnect power cord

    - push pwr button

     

    if it helps:

    - cheer!

    if it didnt help:

    - curses! or ask Illaas, macjack, kas-k 

     

    greetings from germany

    Chris

  • by FatMac>MacPro,

    FatMac>MacPro FatMac>MacPro May 22, 2016 11:50 AM in response to David Dwight
    Level 5 (4,883 points)
    May 22, 2016 11:50 AM in response to David Dwight

    David Dwight wrote:

     

    my Mac Pro 5.1 (six core - 2012 vintage) will not power up...

    push the power button and it clicks but no boot, no fans come on, no lights stay on, no chime, ...

    Been there, done that with a 5,1 2010 Mac Pro. What sometimes worked, at least for a while, was to leave it unplugged for at least an hour, and if it booted at all, it would run fine.

     

    The Genius Bar evaluation was a failing button battery but they'd ordered a power supply just in case so I asked them to install that too since the Mac was reaching EOL. After installing both, they agreed the PS was going too. That fixed the problem.

  • by Hwy1Strat,

    Hwy1Strat Hwy1Strat May 26, 2016 5:47 PM in response to David Dwight
    Level 1 (4 points)
    May 26, 2016 5:47 PM in response to David Dwight

    This exact same situation has happened to me today. Mac Pro worked just fine last night. Went to boot it up today and nothing. Exact same situation as the OP stated. I replaced the battery for the mother board backup. Nothing has changed hardware wise. The only recent things to happen was the latest Mac OS X 10.11.5 update and the new Nvidia Web Drivers for my aftermarket card. I reinstalled the old (known working) ATI video card and same situation.

     

    Question, could this be an issue related to the last El Capitan update and not a hardware issue? I really don't want to drop $250+ on a new Power Supply only to not have my Mac Pro work.

     

    I have exactly a similar 2012 era 6 Core Mac pro.

     

    I get nothing when I press the power button. Just a click. No fans, no chime, just as described. Please Help.

     

    Mike R

  • by FatMac>MacPro,

    FatMac>MacPro FatMac>MacPro May 26, 2016 6:44 PM in response to Hwy1Strat
    Level 5 (4,883 points)
    May 26, 2016 6:44 PM in response to Hwy1Strat

    Try unplugging it from power for at least an hour and maybe overnight. While that isn't a solution, it may point to the PS, as it did on mine.

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder May 27, 2016 5:48 PM in response to Hwy1Strat
    Level 9 (61,390 points)
    Desktops
    May 27, 2016 5:48 PM in response to Hwy1Strat

    I replaced the battery for the mother board backup.

     

    that is a good thing to try for a Mac that has been moved or may have been off main AC power.

  • by Hwy1Strat,

    Hwy1Strat Hwy1Strat May 31, 2016 3:02 PM in response to FatMac>MacPro
    Level 1 (4 points)
    May 31, 2016 3:02 PM in response to FatMac>MacPro

    Ok, replaced the motherboard small watch battery. No good. Ended up buying a new replacement power supply. Was a chore to install it but not too difficult. Also gave me a chance to clean out all the dust and such. Plugged it in and fired right up.

     

    So in this situation, the power supply died. That was my solution. I tired all the other suggestions.

     

    Regards,

     

    Mike