User profile for user: aodear
aodear Author
User level: Level 1
8 points

MacBook Pro running slow again after memory and processing upgrades about a year ago. All of the sudden about two months ago my macbook pro has slowed down to a snails pace. Opening applications take over 15 seconds and even within apps it is slow.

Hello There,




Re: 2011 Macbook Pro- currently running El Captain



About a year ago I upgraded my memory and processing ( I am such a computer novice I don't even know what to call these things). With the help of you folks on the forum and some online videos I rescued my computer. But about 2 months ago it seemed to all of the sudden return to its old snail pace. . .Not sure what the problem is. When I check the usage tool (CPU? etc) it looks like I have plenty of memory and it doesn't look like any particular program is hogging up resources. I upgraded to El Capitain thinking that maybe that was the issue. i wouldn't say the computer is much slower with El Cap but it certainly is not any faster. I am happy to provide one of those diagnostic lists (etra something) but will need some reminders on how to do it. Even typing this message is taking forever as I have to wait for that beach ball thing every few lines!! ARG!

Thanks in advance for any help!!


Best,


Anne

MacBook Pro (13-inch Early 2011), OS X Yosemite (10.10.1)

Posted on May 22, 2016 9:58 AM

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22 replies
User profile for user: aodear
aodear Author
User level: Level 1
8 points

May 22, 2016 10:07 AM in response to macjack

Thanks for the quick reply and the link!

EtreCheck version: 2.9.12 (265)

Report generated 2016-05-22 10:06:36

Download EtreCheck from https://etrecheck.com

Runtime 2:45

Performance: Excellent


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Check files] link for help with unknown files.


Problem: Computer is too slow


Hardware Information:ⓘ

MacBook Pro (13-inch, Early 2011)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro8,1

1 2.3 GHz Intel Core i5 CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1333 MHz ok

BANK 1/DIMM0

4 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 571


Video Information:ⓘ

Intel HD Graphics 3000

Color LCD 1280 x 800

SyncMaster 1680 x 1050 @ 60 Hz


System Software:ⓘ

OS X El Capitan 10.11.4 (15E65) - Time since boot: about 12 days


Disk Information:ⓘ

OWC Mercury Electra 6G SSD disk0 : (480.1 GB) (Solid State - TRIM: No)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 478.87 GB (104.19 GB free)

Core Storage: disk0s2 479.24 GB Online


MATSHITADVD-R UJ-8A8 ()


USB Information:ⓘ

Western Digital My Passport 0827 2 TB

disk3s1 (disk3s1) <not mounted> : 32 KB

Passport 2 (disk3s3) /Volumes/Passport 2 : 2.00 TB (1.58 TB free)

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus


Gatekeeper:ⓘ

Mac App Store and identified developers


Unknown Files:ⓘ

/Library/LaunchDaemons/derby.plist

/Users/Shared/database/startup.sh start

One unknown file found. [Check files]


System Launch Agents:ⓘ

[not loaded] 8 Apple tasks

[loaded] 152 Apple tasks

[running] 78 Apple tasks


System Launch Daemons:ⓘ

[not loaded] 42 Apple tasks

[loaded] 148 Apple tasks

[running] 99 Apple tasks


Launch Daemons:ⓘ

[failed] com.adobe.fpsaud.plist (2016-04-15) [Support]

[loaded] com.google.keystone.daemon.plist (2016-03-02) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

[running] com.sonos.SonosLibraryServer.plist (2016-05-09) [Support]

[loaded] com.sonos.smbbump.plist (2012-08-26) [Support]

[failed] com.zeobit.MacKeeper.AntiVirus.plist (2012-04-20) [Support]

[not loaded] derby.plist (2011-10-10) [Support]


User Login Items:ⓘ

Dropbox Application (/Applications/Dropbox.app)


Other Apps:ⓘ

[running] com.microsoft.Excel.59232

[running] com.microsoft.Word.59872

[running] com.microsoft.autoupdate.fba.85472

[running] jp.co.canon.cijscannerregister.94112

[loaded] 384 Apple tasks

[running] 238 Apple tasks


Internet Plug-ins:ⓘ

o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]

Default Browser: 601 - SDK 10.11 (2016-03-12)

NP_2020Player_WEB: 5.0.94.0 - SDK 10.6 (2011-10-26) [Support]

AdobePDFViewerNPAPI: 11.0.13 - SDK 10.6 (2015-12-06) [Support]

FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-22) [Support]

Silverlight: 4.0.60531.0 (2011-07-05) [Support]

QuickTime Plugin: 7.7.3 (2016-03-12)

Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-22) Outdated! Update

googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

NP_2020Player_IKEA: 5.0.94.1 - SDK 10.6 (2012-09-28) [Support]

AdobePDFViewer: 11.0.13 - SDK 10.6 (2015-12-06) [Support]

iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-23)

SharePointBrowserPlugin: 14.6.3 - SDK 10.6 (2016-04-19) [Support]

EPPEX Plugin: 3.0.5.0 (2010-11-17) [Support]


User internet Plug-ins:ⓘ

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

WebEx64: 1.0 - SDK 10.6 (2014-01-16) [Support]


Safari Extensions:ⓘ

Pin It Button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-05)


3rd Party Preference Panes:ⓘ

Flash Player (2016-04-15) [Support]


Time Machine:ⓘ

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 478.87 GB Disk used: 374.69 GB

Destinations:

Passport 2 [Local]

Total size: 2.00 TB

Total number of backups: 21

Oldest backup: 7/7/15, 11:03 PM

Last backup: 5/6/16, 9:25 AM

Size of backup disk: Excellent

Backup size 2.00 TB > (Disk size 478.87 GB X 3)


Top Processes by CPU:ⓘ

57% backupd

18% WindowServer

11% com.apple.WebKit.WebContent(6)

10% Finder

3% kernel_task


Top Processes by Memory:ⓘ

1.24 GB com.apple.WebKit.WebContent(6)

758 MB kernel_task

467 MB mds_stores

270 MB mdworker(16)

254 MB softwareupdated


Virtual Memory Information:ⓘ

77 MB Free RAM

7.92 GB Used RAM (1.44 GB Cached)

1 MB Swap Used

Reply
User profile for user: macjack
macjack
User level: Level 10
111,242 points

May 22, 2016 11:55 AM in response to aodear

Uninstall it manually... Not sure what "FastTracks 2 Analyzer" is.


http://www.macworld.co.uk/how-to/mac-software/how-remove-mac-antivirus-software- mackeeper-refund-3612033/

MacKeeper is proving to be controversial. Here's how to remove MacKeeper from your Mac:


  1. Open MacKeeper.
  2. Quit MacKeeper.
  3. Open the Applications folder and drag MacKeeper to the Trash.
  4. Enter your admin password.
  5. A pop-up window appears asking if you want to Uninstall the rest of the components.
  6. Click Uninstall MacKeeper.
  7. Choose Go > Go to Folder from Finder.
  8. Enter ~/Library/Application Support.
  9. Find a file called NoticeEngine.plugin. Drag it to the Trash.
  10. Restart your Mac (Apple > Restart)
Reply
User profile for user: Linc Davis
Linc Davis
User level: Level 10
209,739 points

May 22, 2016 12:59 PM in response to aodear

Please launch the Console application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

Reply
User profile for user: aodear
aodear Author
User level: Level 1
8 points

May 22, 2016 1:50 PM in response to Linc Davis

YES!! I figured out what you were referring to!


5/22/16 1:44:27.445 PM iconservicesagent[346]: -[ISGenerateImageOp generateImageWithCompletion:] Failed to composit image for descriptor <ISBindingImageDescriptor: 0x7fa78961b6b0>.

5/22/16 1:44:27.445 PM quicklookd[7418]: Error returned from iconservicesagent: (null)

5/22/16 1:44:29.972 PM iconservicesagent[346]: -[ISGenerateImageOp generateImageWithCompletion:] Failed to composit image for descriptor <ISBindingImageDescriptor: 0x7fa7895229b0>.

5/22/16 1:44:29.972 PM quicklookd[7418]: Error returned from iconservicesagent: (null)

5/22/16 1:44:37.421 PM Silhouette Studio[7427]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.4 instead of 10.11.4. This is not a bug in Gestalt -- it is a documented limitation. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

Call location:

5/22/16 1:44:37.421 PM Silhouette Studio[7427]: 0 CarbonCore 0x9673fe3d ___Gestalt_SystemVersion_block_invoke + 135

5/22/16 1:44:37.421 PM Silhouette Studio[7427]: 1 libdispatch.dylib 0x938c783f _dispatch_client_callout + 50

5/22/16 1:44:37.421 PM Silhouette Studio[7427]: 2 libdispatch.dylib 0x938c771b dispatch_once_f + 78

5/22/16 1:44:37.421 PM Silhouette Studio[7427]: 3 libdispatch.dylib 0x938c8fa5 dispatch_once + 31

5/22/16 1:44:37.421 PM Silhouette Studio[7427]: 4 CarbonCore 0x966bb8e1 _Gestalt_SystemVersion + 1047

5/22/16 1:44:37.422 PM Silhouette Studio[7427]: 5 CarbonCore 0x966bb08a Gestalt + 154

5/22/16 1:44:37.422 PM Silhouette Studio[7427]: 6 rbframework.dylib 0x03f14104 RuntimeDebugMemoryUsed + 20372

5/22/16 1:44:39.354 PM aspex_helper[7435]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.4 instead of 10.11.4. This is not a bug in Gestalt -- it is a documented limitation. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.

Call location:

5/22/16 1:44:39.354 PM aspex_helper[7435]: 0 CarbonCore 0x9673fe3d ___Gestalt_SystemVersion_block_invoke + 135

5/22/16 1:44:39.354 PM aspex_helper[7435]: 1 libdispatch.dylib 0x938c783f _dispatch_client_callout + 50

5/22/16 1:44:39.354 PM aspex_helper[7435]: 2 libdispatch.dylib 0x938c771b dispatch_once_f + 78

5/22/16 1:44:39.354 PM aspex_helper[7435]: 3 libdispatch.dylib 0x938c8fa5 dispatch_once + 31

5/22/16 1:44:39.354 PM aspex_helper[7435]: 4 CarbonCore 0x966bb8e1 _Gestalt_SystemVersion + 1047

5/22/16 1:44:39.354 PM aspex_helper[7435]: 5 CarbonCore 0x966bb08a Gestalt + 154

5/22/16 1:44:39.354 PM aspex_helper[7435]: 6 rbframework.dylib 0x00516104 RuntimeDebugMemoryUsed + 20372

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro running slow again after memory and processing upgrades about a year ago. All of the sudden about two months ago my macbook pro has slowed down to a snails pace. Opening applications take over 15 seconds and even within apps it is slow.

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