Q: safari pdf download doesn't work

It's been a few years since the last time I could download PDFs from Safari.

My workaround: print the page and use the Mac's PDF generator to create the PDF on my computer.

The issue: when you view a PDF in Safari and move the mouse pointer towards the bottom of the window, icons appear. One of those icons should let you download the PDF. When I click it, nothing happens.

Here are the results of EtreCheck. Any assistance would be appreciated.

EtreCheck version: 2.9.12 (265)

Report generated 2016-05-22 20:37:58

Download EtreCheck from https://etrecheck.com

Runtime 2:24

Performance: Excellent

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Computer is too slow

Description:

Mail often slow

Contacts don’t show groups right away

occasional random slowdowns.

Hardware Information: ⓘ

    MacBook Pro (15-inch, Mid 2010)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro6,2

    1 2.4 GHz Intel Core i5 CPU: 2-core

    8 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            4 GB DDR3 1067 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1067 MHz ok

    Bluetooth: Old - Handoff/Airdrop2 not supported

    Wireless:  en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 468

Video Information: ⓘ

    Intel HD Graphics

    NVIDIA GeForce GT 330M - VRAM: 256 MB

        Color LCD 1680 x 1050

        iMac 2560 x 1440

System Software: ⓘ

    OS X El Capitan 10.11.5 (15F34) - Time since boot: about one day

Disk Information: ⓘ

    OWC Mercury Electra 3G SSD disk0 : (480.1 GB) (Solid State - TRIM: No)

        EFI (disk0s1) <not mounted> : 210 MB

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

        Macintosh HD (disk1) / : 478.87 GB (108.02 GB free)

            Core Storage: disk0s2 479.24 GB Online

    MATSHITADVD-R   UJ-898   ()

USB Information: ⓘ

    Apple Card Reader

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Inc. BRCM2070 Hub

        Apple Inc. Bluetooth USB Host Controller

    Apple Inc. iPod

    Apple Computer, Inc. IR Receiver

    Apple Inc. Built-in iSight

Gatekeeper: ⓘ

    Mac App Store and identified developers

Kernel Extensions: ⓘ

        /Applications/Parallels Desktop.app

    [not loaded]    com.parallels.kext.hypervisor (10.3.0 29227 - SDK 10.7 - 2015-10-15) [Support]

    [not loaded]    com.parallels.kext.netbridge (10.3.0 29227 - SDK 10.7 - 2015-10-15) [Support]

    [not loaded]    com.parallels.kext.usbconnect (10.3.0 29227 - SDK 10.7 - 2015-10-15) [Support]

    [not loaded]    com.parallels.kext.vnic (10.3.0 29227 - SDK 10.7 - 2015-10-15) [Support]

        /Incompatible Software/Parallels Access.app

    [not loaded]    com.parallels.virtualsound (1.0 22731.929773 - SDK 10.6 - 2014-01-10) [Support]

        /Library/Extensions

    [loaded]    com.avatron.AVExFramebuffer (3.0.1 - SDK 10.11 - 2016-05-16) [Support]

    [loaded]    com.avatron.AVExVideo (3.0.1 - SDK 10.11 - 2016-05-16) [Support]

    [loaded]    com.displaylink.driver.DisplayLinkDriver (2.5 (68993) - SDK 10.9 - 2016-05-16) [Support]

        /System/Library/Extensions

    [not loaded]    com.livescribe.kext.LivescribeSmartpen (1.0 - 2016-05-16) [Support]

    [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.74 - 2016-05-16) [Support]

    [loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.74 - 2016-05-16) [Support]

    [not loaded]    com.techsmith.TACC (1.0.2 - SDK 10.8 - 2016-05-16) [Support]

System Launch Agents: ⓘ

    [not loaded]    9 Apple tasks

    [loaded]    146 Apple tasks

    [running]    65 Apple tasks

    [killed]    18 Apple tasks

    18 processes killed due to insufficient RAM

System Launch Daemons: ⓘ

    [not loaded]    43 Apple tasks

    [loaded]    158 Apple tasks

    [running]    77 Apple tasks

    [killed]    13 Apple tasks

    13 processes killed due to insufficient RAM

Launch Agents: ⓘ

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-05-21) [Support]

    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a...plist (2016-05-10) [Support]

    [loaded]    com.adobe.AdobeCreativeCloud.plist (2016-02-11) [Support]

    [running]    com.brother.LOGINserver.plist (2015-01-14) [Support]

    [not loaded]    com.displaylink.useragent-prelogin.plist (2016-02-11) [Support]

    [running]    com.displaylink.useragent.plist (2016-02-11) [Support]

    [loaded]    com.oracle.java.Java-Updater.plist (2015-02-16) [Support]

    [failed]    com.rim.BBAlbumArtCacher.plist (2012-12-29) [Support]

    [failed]    com.rim.BBLaunchAgent.plist (2012-12-29) [Support]

    [not loaded]    com.teamviewer.teamviewer.plist (2014-04-08) [Support]

    [not loaded]    com.teamviewer.teamviewer_desktop.plist (2014-04-08) [Support]

Launch Daemons: ⓘ

    [loaded]    com.adobe.ARMDC.Communicator.plist (2016-05-10) [Support]

    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-10) [Support]

    [not loaded]    com.adobe.SwitchBoard.plist (2014-07-31) [Support]

    [running]    com.adobe.adobeupdatedaemon.plist (2016-02-13) [Support]

    [loaded]    com.adobe.agsservice.plist (2015-09-25) [Support]

    [running]    com.displaylink.displaylinkmanager.plist (2016-02-11) [Support]

    [running]    com.fitbit.galileod.plist (2012-10-05) [Support]

    [running]    com.livescribe.PenCommService.plist (2015-10-14) [Support]

    [loaded]    com.marketcircle.daylite.accessd.plist (2016-04-05) [Support]

    [loaded]    com.marketcircle.daylite.attachmentd.plist (2016-04-05) [Support]

    [loaded]    com.marketcircle.daylite.backupd.plist (2016-04-05) [Support]

    [running]    com.marketcircle.daylite.cardcald.plist (2016-04-05) [Support]

    [running]    com.marketcircle.daylite.portsd.plist (2016-04-05) [Support]

    [loaded]    com.marketcircle.daylite.staged.plist (2016-04-05) [Support]

    [loaded]    com.marketcircle.daylite.touchd.plist (2016-04-05) [Support]

    [loaded]    com.microsoft.office.licensing.helper.plist (2013-01-17) [Support]

    [loaded]    com.oracle.java.Helper-Tool.plist (2015-02-16) [Support]

    [failed]    com.rim.BBDaemon.plist (2012-12-29) [Support]

    [loaded]    com.sharpcast.xfsmond.plist (2016-03-31) [Support]

    [running]    com.sonos.SonosLibraryServer.plist (2016-04-27) [Support]

    [not loaded]    com.teamviewer.teamviewer_service.plist (2014-04-08) [Support]

User Launch Agents: ⓘ

    [loaded]    com.adobe.AAM.Updater-1.0.plist (2014-07-31) [Support]

    [failed]    com.adobe.ARM.[...].plist (2013-02-07) [Support]

    [loaded]    com.adobe.ARM.[...].plist (2013-02-25) [Support]

    [loaded]    com.adobe.ARM.[...].plist (2015-11-17) [Support]

    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

    [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-05-19) [Support]

    [not loaded]    com.marketcircle.daylite.dlbackuppersonal.plist (2016-05-06) [Support]

    [loaded]    com.marketcircle.daylite.pidclear.plist (2013-02-07) [Support]

    [failed]    com.nchsoftware.fastfox.plist (2016-04-23) [Support]

    [loaded]    com.parallels.mobile.startgui.launchagent.plist (2014-01-11) [Support]

User Login Items: ⓘ

    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Flux    Application  (~/Applications/Flux.app)

    RescueTime    Application  (/Applications/RescueTime.app)

    Activity Monitor    Application Hidden (/Applications/Utilities/Activity Monitor.app)

    SpeechSynthesisServer    Application  (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

    Air Display Host    Application  (/Applications/Air Display Host.app)

    SugarSync    Application Hidden (/Applications/SugarSync.app)

    TeamViz    Application  (/Applications/TeamViz.app)

    ScanSnap Manager    Application Hidden (/Applications/ScanSnap/ScanSnap Manager.app)

    Livescribe AutoLaunch    Application  (/Applications/Echo Desktop.app/Contents/MacOS/Pen Auto Launcher.app)

Other Apps: ⓘ

    [running]    GR26KTJYTV.com.marketcircle.Daylite-Helper

    [loaded]    J8RPQ294UB.com.skitch.SkitchHelper

    [running]    com.PomodoroApp.PomodoroApp.112992

    [running]    com.adobe.CCXProcess.229472

    [running]    com.adobe.acc.AdobeDesktopService.147872.D05DA27A-F601-4E84-8D33-E927DF18956E

    [running]    com.adobe.accmac.148192

    [running]    com.brother.utility.NETserver.145952

    [running]    com.brother.utility.USBserver.145632

    [running]    com.evernote.EvernoteHelper

    [running]    com.ideasoncanvas.MindNodeMac.85152

    [running]    com.marketcircle.daylite.312992

    [loaded]    com.marketcircle.persistence.autoupdate

    [running]    com.rescuetime.RescueTime.103072

    [running]    org.herf.Flux.131232

    [loaded]    417 Apple tasks

    [running]    190 Apple tasks

    [killed]    34 Apple tasks

Internet Plug-ins: ⓘ

    o1dbrowserplugin: 5.2.4.18058 (2014-04-07) [Support]

    Default Browser: 601 - SDK 10.11 (2016-05-16)

    Flip4Mac WMV Plugin: 3.2.0.16   - SDK 10.8 (2014-01-14) [Support]

    AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2014-07-31) [Support]

    AdobePDFViewerNPAPI: 15.016.20039 - SDK 10.11 (2016-05-11) [Support]

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-02-13) [Support]

    Silverlight: 5.1.30514.0 - SDK 10.6 (2015-02-16) [Support]

    QuickTime Plugin: 7.7.3 (2016-05-16)

    iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-17)

    googletalkbrowserplugin: 5.2.4.18058 (2014-03-14) [Support]

    SharePointBrowserPlugin: 14.6.4 - SDK 10.6 (2016-05-11) [Support]

    AdobePDFViewer: 15.016.20039 - SDK 10.11 (2016-05-11) [Support]

    JavaAppletPlugin: Java 8 Update 73 build 02 (2016-03-03) Check version

User internet Plug-ins: ⓘ

    WebEx64: 1.0 - SDK 10.6 (2015-05-14) [Support]

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-07-04) [Support]

    Picasa: 1.0 - SDK 10.4 (2013-07-28) [Support]

    ZoomUsPlugIn: 3.0.45740.0815 - SDK 10.9 (2014-08-25) [Support]

Safari Extensions: ⓘ

    Shortly - Zhusee (ZZHC Studio) - http://zzhc.org/shortly/ (2015-01-09)

    ClickToFlash - Marc Hoyois - http://hoyois.github.com/safariextensions/clicktoplugin/ (2016-02-18)

    Save to Pocket - Read It Later, Inc. - http://getpocket.com/ (2015-11-07)

    Evernote Web Clipper - Evernote Corp. - http://evernote.com (2016-02-18)

    Open in Internet Explorer - Parallels - http://www.parallels.com (2015-10-15)

Audio Plug-ins: ⓘ

    EcammAudioLoader: 1.0.4 - SDK 10.11 (2016-05-19) [Support]

    CallRecorder: v2.6 - SDK 10.11 (2016-05-19) [Support]

3rd Party Preference Panes: ⓘ

    Flip4Mac WMV (2014-01-14) [Support]

    FUSE for OS X (OSXFUSE) (2013-11-22) [Support]

    Java (2016-03-03) [Support]

Time Machine: ⓘ

    Skip System Files: NO

    Mobile backups: OFF

    Auto backup: YES

    Volumes being backed up:

        Macintosh HD: Disk size: 478.87 GB Disk used: 370.85 GB

    Destinations:

        TM_ Backups [Local]

        Total size: 499.76 GB

        Total number of backups: 51

        Oldest backup: 2016-02-16, 14:31

        Last backup: 2016-05-20, 11:39

        Size of backup disk: Too small

            Backup size 499.76 GB < (Disk used 370.85 GB X 3)

Top Processes by CPU: ⓘ

        10%    WindowServer

         7%    kernel_task

         5%    coreaudiod

         1%    com.apple.WebKit.WebContent(5)

         1%    iTunes

Top Processes by Memory: ⓘ

    1.19 GB    kernel_task

    1.17 GB    com.apple.WebKit.WebContent(5)

    393 MB    mdworker(15)

    205 MB    mds_stores

    180 MB    Safari

Virtual Memory Information: ⓘ

    77 MB    Free RAM

    7.92 GB    Used RAM (1.17 GB Cached)

    397 MB    Swap Used

Diagnostics Information: ⓘ

    May 21, 2016, 01:11:44 PM    Self test - passed

    May 20, 2016, 01:08:35 PM    /Library/Logs/DiagnosticReports/Mail_2016-05-20-130835_[redacted].cpu_resource. diag [Details]

        /Applications/Mail.app/Contents/MacOS/Mail