My iPhone 6 screen absolutely shattered and the lcd screen behind it is glitching out and it won't respond. I want to know how can i transfer my photos and contacts to my computer so i can put them on my new phone?
P.S. the screen is absolutely unusable and is almost dead.
iPhone 6, iOS 9.3.1, T-Mobile
Hi bundaddy,
Welcome to the Apple Support Communities! I'm sorry to hear about your iPhone. If you have previously set up your iPhone to back up automatically to iCloud, you may be able to back it up even with a broken screen by plugging in to power while in range of a previously joined WiFi network. You can also check to see if there is a recent iCloud device backup from your computer. You may find the information and steps outlined in the following articles helpful:
iCloud: Back up your iOS device to iCloud
Get help backing up your device in iCloud - Apple Support
Manage your iCloud storage - Apple Support
Regards
If you haven't already bought a new phone just get the glass fixed. Since the glass is shattered I am sure it is applying pressure causing your phone to glitch out. I have seen plenty of phone repair stores in the malls in my area. I am sure you have them too. You can also find repair kits online.
Good luck
iPhone screen broke it won't respond and how can i transfer photos and contacts to my iMac
