Q: Can't Sync

I got a new computer several months ago. I authorized this computer. Now when I connect to this computer my device is not listed. I updated version of Itunes and now my phone will not show up on this computer. It did before I updated version. Help. I can't sync.....

iPhone 6s, iOS 9.3.2

Posted on May 22, 2016 9:13 PM

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Q: Can't Sync

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by Rysz,

Rysz May 22, 2016 9:17 PM in response to Kiki4656
Level 7 (20,507 points)

iTunes

May 22, 2016 9:17 PM in response to Kiki4656

Follow these steps
If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
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by Kiki4656,

Kiki4656 May 22, 2016 9:19 PM in response to Rysz
Level 1 (8 points)

iTunes

May 22, 2016 9:19 PM in response to Rysz

I have done these steps 4 times. It is still not working...
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by Kiki4656,

Kiki4656 May 22, 2016 9:24 PM in response to Kiki4656
Level 1 (8 points)

iTunes

May 22, 2016 9:24 PM in response to Kiki4656

I have a PC not a Mac
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by Kenichi Watanabe,

Kenichi Watanabe May 22, 2016 9:43 PM in response to Kiki4656
Level 8 (38,823 points)

Mac OS X

May 22, 2016 9:43 PM in response to Kiki4656

If you tried the basic trouble-shooting steps, you may want to completely remove iTunes and related software components. This Apple document lists the components of an iTunes installation, and the precise order to uninstall them

Remove and reinstall iTunes and related software components for Windows 7 and later - Apple Support

After completely removing iTunes, reinstall the latest version of iTunes

https://www.apple.com/itunes/
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Q: Can't Sync

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by Rysz,

by Kiki4656,

by Kiki4656,

by Kenichi Watanabe,

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