-
All replies
-
Helpful answers
-
May 23, 2016 2:34 AM in response to supercoupleby Jonathan UK,Hi
Yes - your daughter could be experiencing issues due to wearing her watch with a poor fit.
For the best results when tracking exercise, it is important for the watch to fit snugly against the top of her wrist. To help with this, Apple suggests that users consider tightening the watch band before workouts and loosening it again afterwards.
During general daily wear, for the best results from features including Wrist Detection, the Taptic Engine and the heart rate sensor, the back of her watch also needs to be in contact with her skin. Wearing it with the right fit (neither too tight nor too loose, with room for her skin to breathe) should be sufficiently comfortable, whilst also allowing the sensors to operate properly:
More information:
Use the Activity app on your Apple Watch - Apple Support
Use the Workout app on your Apple Watch - Apple Support
Your heart rate. What it means, and where on Apple Watch you’ll find it. - Apple Support
-
May 23, 2016 2:34 AM in response to supercoupleby Jonathan UK,Calibration may also help to improve the accuracy of various estimates made by both the Activity app and Workout app.
More information and instructions:
Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support
-
May 23, 2016 2:37 AM in response to supercoupleby Jonathan UK,If your daughter continues to experience issues after having reviewed my replies and the linked resources, please explain the problem in more detail.
