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I have a Samsung M2070 laser printer/scanner and the scanner now won't work with El Capitan 10.11.5, the scanner assistant just keeps closing while scanning, I've uninstalled the drivers and reinstalled but makes no difference. Any ideas?
iMac, OS X El Capitan (10.11.5)
Just remember there are two drivers available from the last page I linked you to.
One Printer driver which is about 8Mbs, and the separate Scanner driver which is about 52Mbs.
So if you click on the link in my last reply, scroll down to the Driver section, on the right-hand side
you will see Printing and Scan Driver, just under that to the right is 'View More' in blue
click that to get more options and you should see the Mac versions. you should get similar looking
pages from Chroots links too, hopefully they are of use to you.
Did you also install the drivers for 10.11 or reinstall the old drivers?
Hi - I just reinstalled the latest drivers on the Samsung site.
I found this page on the Samsung website which offers drivers for OS X Yosemite, no mention of El Capitan, but might be worth a try.
if you haven't already tried.
http://www.samsungdrivers.net/samsung-m2070-driver/
Were you able to scan on an earlier version of El Capitan, or have recently upgraded from an earlier OS.
In the Apple Support Downloads page the last Samsung Driver update was listed back in 2013.
And although it supports printing function it doesn't seem to support the scanning side of things.
here is a link to that download, Samsung Printer Drivers v2.6 for OS X from that page there is a link in blue you can check which printers/scanners
it supports.
Samsung's website lists two different variants.
M2070W http://www.samsung.com/us/support/owners/product/SL-M2070W/XAA
M2070FW http://www.samsung.com/us/support/owners/product/SL-M2070FW/XAA
Both have scan drivers for 10.5 through 10.11
Great. I see thats the US Samsung site, the UK site needs a bit of digging about till you get there.
http://www.samsung.com/uk/support/model/SL-M2070/XEC
but i did find it eventually. don't understand why companies can't make their websites a bit more intuitive after
all they are in the communications business.
monday morning blues.
Hi Eau Rouge
many thanks for this and I've just installed that driver and rebooted the iMac however it still doesn't work, you scan one page and the scan assistant 'unexpectedly closes' - it was working fine last week until I updated to 10.11.5 - I'll try contacting Samsung.
Hi
Yes I did download the correct driver but still it wouldn't work so I called Samsung and was on the phone to them for 45mins, they confirmed the latest version of El Capitan 10.11.5 is not compatible with the M2070W all in one printer - there will be a new driver coming out sometime in the future but they have no idea when. However they did talk me through downloading a different scan driver (Samsung Easy Document creator) for another of their printers which does work. Here's the link: http://www.samsungsetup.com/TS/Client/en/Install.html
When installing you need to check the box 'to install without being connected to the printer' then when it asks for printer type & model select 'colour MFP' and 'model SL-C480'
Thanks for all your help.
Glad you got a resolution to your problem.
Happy scanning.
Hi, i had the same issue. I've solved it as follows:
1. Delete all samsung printers from the System preferences
2. Using Printer Software Uninstaller application remove all Samsung software. Make sure the uninstaller app also removed
3. Reboot your Mac
4. Re-Install everything using official Samsung Printer Installer application, choosing printer from discovery, no need to specify not yours model.
5. Enjoy
M2070 Samsung scanner now won't work with El Capitan 10.11.5
