Budi73

Q: Smart keyboard ipad pro lost connection

Hi

 

Why my smart keyboard sometimes lost connection with ipad pro 9.7". Then after restart the ipad it works again. But its always like that. Is there any problem or how to fix it?

 

Thanks

iPad Pro, iOS 9.3.2

Posted on May 23, 2016 1:24 AM

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Q: Smart keyboard ipad pro lost connection

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  • by cobra1OnE,

    cobra1OnE cobra1OnE Jun 12, 2016 7:49 AM in response to cobra1OnE
    Level 1 (4 points)
    Jun 12, 2016 7:49 AM in response to cobra1OnE

    Since today is again the Smart Keyboard from after standby . 6 days I had no problems with iOS 9.3.3 Beta 2.

  • by cchia123,

    cchia123 cchia123 Jun 23, 2016 11:09 AM in response to Budi73
    Level 1 (12 points)
    iPad
    Jun 23, 2016 11:09 AM in response to Budi73

    i have tried installing iOS 9.3.3. beta 2 on my iPad and I still facing the same problem. Then I decide to bring it to Apple Store ano they swap my iPad for a new iPad. 4 days into using my new iPad at iOS 9.3.2, no issue with my Smart Keyboard. thank god

  • by Mah.elsheikh,

    Mah.elsheikh Mah.elsheikh Aug 8, 2016 10:27 AM in response to Budi73
    Level 1 (4 points)
    Aug 8, 2016 10:27 AM in response to Budi73

    Any update on the keyboard issue? i have the same issue and I sent it to the authorised apple distributor as there is no apple store where i live and after a lengthy period of 4 weeks they say it is a software problem and it was fixed still waiting to receive my IPAD pro 9.7 to check if the problem was fixed or not. So the question stands is the latest 9.3.4 fixes the problem for all you guys or still the problem stands. Also did any one try the latest iOS 10 beta?

    Have a good day

  • by cobra1OnE,

    cobra1OnE cobra1OnE Aug 20, 2016 12:56 AM in response to Budi73
    Level 1 (4 points)
    Aug 20, 2016 12:56 AM in response to Budi73

    Do you have any problems with the Smart Keyboard ? For me, the problems are still there . Even with the new Logitech Create 9.7 " . From time to time there is no connection to the standby . Only a restart solves the problem . Is that a hardware failure from iPad Pro ?

  • by cobra1OnE,

    cobra1OnE cobra1OnE Aug 20, 2016 12:59 AM in response to cobra1OnE
    Level 1 (4 points)
    Aug 20, 2016 12:59 AM in response to cobra1OnE

    I use iOS 10 beta 7.

  • by Mah.elsheikh,

    Mah.elsheikh Mah.elsheikh Aug 20, 2016 2:23 AM in response to cobra1OnE
    Level 1 (4 points)
    Aug 20, 2016 2:23 AM in response to cobra1OnE

    Well it is not a software problem cause the problem persists. Of course the service company is very below expectations and the Ipad still there (36 days ) and counting. i can say that my problem is an Ipad hardware problem not a software one soecially i changed the keyboard and the software many times and still the problem persist.

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