-
All replies
-
Helpful answers
-
May 23, 2016 2:52 AM in response to MichaelK88by thunderzzz,Take a look at this Apple Support article:
https://support.apple.com/en-us/HT204051
Reset your network settings.
Settings - General - Reset - Reset Network Settings
Reset your device. This won't delete your data stored on the phone.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings -
May 23, 2016 2:53 AM in response to MichaelK88by MichaelK88,I have followed instructions to reset network settings and have also rebooted the machine several times but problem still persists
-
May 23, 2016 2:55 AM in response to thunderzzzby MichaelK88,Thanks but have done this and problem still persists!
-
May 23, 2016 3:03 AM in response to MichaelK88by thunderzzz,Take your device to the Apple Store for further diagnostics.