HT204168: Get help if you can't make or receive FaceTime calls

Learn about Get help if you can't make or receive FaceTime calls
kathekas

Q: FACETIME DOESNT RING FOR INCOMING CALL

I have iPad 3 with iOS 9.3.2 installed.

 

Since this update was installed, when I get an incoming Facetime call, the iPad does not ring, the display changes to show incoming call.

 

As result I reset the setting on the iPad.

 

My Apple id is a gmail account, which I previously logged into Facetime with. Now I can only login to Facetime using a my icloud email address.

 

But still Facetime does not ring for incoming call. I have checked all the settings and searched the internet and tried the solutions found but had no success.

iPad (3rd gen) Wi-Fi + Cellular

Posted on May 23, 2016 3:28 AM

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Q: FACETIME DOESNT RING FOR INCOMING CALL

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  • by kathekas,

    kathekas kathekas May 23, 2016 3:48 AM in response to kathekas
    Level 1 (5 points)
    iPad
    May 23, 2016 3:48 AM in response to kathekas

    Found this and it worked

     

    This is very easy to resolve - here are the steps


    1. settings
    2. general

    3. where it says 'Use Side switch to'  you will see two choices
         a) Lock rotation
         b) Mute

    Mute will be ticked if you are not getting a ringtone when someone calls you on Facetime

    Simply Click on 'Lock Rotation'

     

    Lock Rotation will now be ticked

    Mute will be unticked.

     

    Facetime calls will now ring your iPad

     

     

     

    also you must ensure your ringtone sound is On.

    1. settings

    2. sounds  ON

    3. ringtone - choose a sound default is marimba