can't log into my app on phone

can't log into my app on my phone to download a new app

Posted on May 23, 2016 3:56 AM

Reply
1 reply

May 23, 2016 9:00 AM in response to joanfromedwardsburg

If you mean you can't connect to the App Sore, this may help:


If you can’t connect to the iTunes Store - Apple Support


If it is something else, can you be more specific? What message do you get when you try? Is your payment information on-file with Apple & is it up-to-date?


Use the App Store app on your iOS devices, Apple TV, or computer - Apple Support

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can't log into my app on phone

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