HT204093: Use Mail on your Mac

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luckygirl56
Level 1 (8 points)
Mac OS X

Q: How do I make my email HTML compatible?

I can not view some incoming email.  This has happen recently.  It either comes in with the message to use an HTML compatible email client or in a lot of code.  What settings need to be changed to correctly view all email. 

iMac (27-inch Mid 2011), OS X El Capitan (10.11.5)

Posted on May 23, 2016 9:49 AM

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luckygirl56

Q: How do I make my email HTML compatible?

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  • by leroydouglas,Helpful

    leroydouglas leroydouglas Aug 22, 2016 5:44 AM in response to luckygirl56
    Level 7 (22,768 points)
    Notebooks
    Aug 22, 2016 5:44 AM in response to luckygirl56

    luckygirl56 wrote:

     

    I can not view some incoming email.

     

    to correctly view all email. 

     

    Mail>Preferences>Viewing>Load remote images

     

    Mail>Preferences>Accounts>Advanced>Automatically download attachment

     

    This is the best you can do, you can not always control incoming mail html

  • by Cameron Hilton2,

    Cameron Hilton2 Cameron Hilton2 Aug 21, 2016 7:53 AM in response to leroydouglas
    Level 1 (9 points)
    Aug 21, 2016 7:53 AM in response to leroydouglas

    There has to be a better solution - why would news services compose in HTML that is not viewable!!

  • by luckygirl56,

    luckygirl56 luckygirl56 Aug 22, 2016 5:48 AM in response to leroydouglas
    Level 1 (8 points)
    Mac OS X
    Aug 22, 2016 5:48 AM in response to leroydouglas

    These settings were already in place.   some of my emails come just like yours....Screen Shot 2016-08-22 at 7.44.54 AM.png

  • by etresoft,

    etresoft etresoft Aug 22, 2016 8:14 AM in response to luckygirl56
    Level 7 (29,046 points)
    Aug 22, 2016 8:14 AM in response to luckygirl56

    Hello luckygirl56,

    Sometimes you can fix this by rebuilding your mailbox. In Apple Mail go to Mailbox > Rebuild.

     

    But before you do this, make SURE to have a Time Machine backup. The "Rebuild" function is not quite what it seems. It actually deletes all of your mail and then downloads it again. So in addition to having a good backup, you also need a fast internet connection, hopefully less than 10,000 messages in your inbox, and a lot of free time to sit and wait for it. It will not be fast.

     

    Did I mention the part about the backup?