Q: Why does my credit card input I keep asking for the state?

I just set up my account and when I put my credit card info in (tried two cards) it keeps asking me for the state which I have put in several times and it will not take it. I would like to buy a few songs from my favorite artist from The Voice and time is of essence. Does anyone have this problem? Is it a glitch or bug?

Posted on May 23, 2016 11:07 PM

I have this question too

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by brenden dv,

brenden dv May 25, 2016 9:03 AM in response to Craftzy
Community Specialists

May 25, 2016 9:03 AM in response to Craftzy

Hi Craftzy,

Welcome to the Apple Support Communities! I'm sorry to hear that you are having these issues with your iTunes Store account. I'm a bit unclear on exactly what you are seeing, but if you are having issues entering or editing your billing information, you may find the troubleshooting steps outlined in the following articles helpful:

Change or remove your Apple ID payment information - Apple Support
Change your iTunes Store country or region - Apple Support

In particular, note:

If you change your payment method, make sure that your account information matches the credit card information on file with your financial institution.

Regards
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Q: Why does my credit card input I keep asking for the state?

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by brenden dv,

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