SeekNets

Q: Safari Self quits on Second Account - Mac Mini

Hi, as the title says I am having serious issues with Safari not staying open, when it does and I try to download a test file it downloads about 1 MB or none while it says "Preparing Download" or "Downloading 10/50MB 1 Minute to 1 Hour. At this point I do not know what else to do. I have tried several commands provided by Lync Davis, but that did not solve the problem.

 

I recorded how it happens and uploaded it to youtube, you will now know my real name but that is just a portion of my information, so please check it out.

Link https://youtu.be/r7VBtcxymMs

Mac mini (Late 2014), OS X El Capitan (10.11.5), Second Account Issues

Posted on May 23, 2016 11:34 PM

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Q: Safari Self quits on Second Account - Mac Mini

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  • by D.Cohen,

    D.Cohen D.Cohen May 23, 2016 11:42 PM in response to SeekNets
    Level 6 (8,424 points)
    Desktops
    May 23, 2016 11:42 PM in response to SeekNets

    If you have problems opening webpages, take a look at these troubleshooting techniques suggested by Apple.

    https://support.apple.com/en-us/HT204098


    Go to Safari menu (At the very top right side of your screen next to Apple icon), choose "Quit Safari"

    press "Shift" button and while holding this button on your keyboard single click on the Safari icon on your Dock.


    Open Safari - Preferences - Privacy - Remove All Website Data.


    Open the Go menu with Option (Alt) key pressed - Library - locate Safari folder and move it to your desktop. Restart your Mac, open Safari and delete the folder from your desktop.


    Also, you may try these steps:


    Restart your Mac.


    Try Safe Boot:


    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - After your Mac boots up, restart it as you usually do.


    If this doesn't help, follow the instructions below:


    - Shut down your Mac

    - Wait until your computer turns off and after that press the Power button

    - Right after you hear the startup tone, press and hold the Shift key

    - Release the Shift key when you see a grey Apple sign and the progress bar below this sign

    - Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)

    - Click on Verify Disk and then, if asked to fix problems, on Repair Disk

    - After this, click on Verify Disk Permissions and then on Repair Disk Permissions

    - After the process is finished, shut down your Mac and turn it back on after about 30 seconds


    Hope this helps!

  • by SeekNets,

    SeekNets SeekNets May 24, 2016 12:09 AM in response to D.Cohen
    Level 1 (12 points)
    Desktops
    May 24, 2016 12:09 AM in response to D.Cohen

    None of the instructions provided worked, even apple's instructions. I am guessing you did not watch the 40 seconds video that I provided.

     

    Safari works on Safe Mode, but honestly it will be terrible using that mode just a access the internet.

     

    By the way this account is new, so no browsing data is available.