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All replies
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Helpful answers
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May 23, 2016 11:31 PM in response to nad23by D.Cohen,Here you can find helpful information If your Apple wireless mouse, keyboard, or trackpad aren't working as expected - Apple Support
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May 24, 2016 12:43 AM in response to D.Cohenby lllaass,Does an external (USB or Bluetooth) mouse work?
Do you see a mouse/trackpad pointer and it does not move?
- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
https://support.apple.com/en-us/HT201295
About NVRAM and PRAM
https://support.apple.com/en-us/HT204063
- Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
https://support.apple.com/en-us/HT201262
- Boot to Recovery and repair the startup disk
OS X: About OS X Recovery - Apple Support
https://support.apple.com/en-us/HT201314
Does the trackpad work in Recovery mode? If not that points to a likely hardware problem
- If it is repairable reinstall the OSX
How to reinstall OS X on your Mac - Apple Support
https://support.apple.com/en-us/HT204904
- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.
This is the Mac Pro desktop forum. I requested your post be moved to the MacBook Pro laptop forum.
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May 24, 2016 12:44 AM in response to D.Cohenby lllaass,D.Cohen your link is not really helpful since the trackpad on a MacBook Pro is not wireless.
D.Cohen wrote:
Here you can find helpful information If your Apple wireless mouse, keyboard, or trackpad aren't working as expected - Apple Support
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