HT201371: Use Touch ID on iPhone and iPad

Learn about Use Touch ID on iPhone and iPad
marilynagardtouss

Q: Hello! the button that says add a finferprint is not blue.

I have an iPhone 5s. I used to have touch id set up but now I am unable to do so since the button which says add a fingerprint is not showing blue. I also keep getting the response "touch id set up failed please go back and try again

iPhone 5s, iOS 9.3.2

Posted on May 24, 2016 2:50 AM

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Q: Hello! the button that says add a finferprint is not blue.

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