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Helpful answers
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May 24, 2016 6:12 AM in response to toricingolaniby Jonathan UK,Hi
Try force restarting your watch: press and hold both the side button and Digital Crown for around 10 seconds, until you see the Apple logo.
If your watch still does not start, you will need to contact Apple Support (mail-in service may be available) or make a Genius Bar reservation with a view to having your watch serviced (under warranty, if eligible):
Contact - Official Apple Support
More information:
If your Apple Watch doesn't respond or won't turn on - Apple Support
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May 24, 2016 6:13 AM in response to toricingolaniby Jonathan UK,For future reference, when updating the software on Apple Watch:
- Keep your iPhone and Apple Watch close together;
- Do not remove your watch from the charger;
- Do not restart your watch.
More information: