WTAEPowers

Q: Cannot send pictures from my iPhone to my email: "The user name or password for my email is incorrect"

How can I fix this problem? I have changed my email password and

still wont send my pictures to my email.

iPhone 5

Posted on May 24, 2016 9:14 AM

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Q: Cannot send pictures from my iPhone to my email: "The user name or password for my email is incorrect"

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  • Helpful answers

  • by razmee209,

    razmee209 razmee209 May 24, 2016 9:32 AM in response to WTAEPowers
    Level 7 (32,956 points)
    May 24, 2016 9:32 AM in response to WTAEPowers

    WTAEPowers wrote:

     

    How can I fix this problem? I have changed my email password and

    still wont send my pictures to my email.

    IF you change your email password did you also make the changes on your device?

     

    You can delete the email account and reinstall, or go into the email account and add your new password, make sure you add it to your outgoing mail server too.

  • by BBoiss,

    BBoiss BBoiss May 24, 2016 9:38 AM in response to WTAEPowers
    Level 4 (1,404 points)
    Apple Music
    May 24, 2016 9:38 AM in response to WTAEPowers

    WTAEPowers wrote:

     

    How can I fix this problem? I have changed my email password and

    still wont send my pictures to my email.

    Get help with Mail on your iPhone, iPad, and iPod touch - Apple Support

  • by elcpu,

    elcpu elcpu May 24, 2016 9:39 AM in response to WTAEPowers
    Level 6 (16,022 points)
    Photos for Mac
    May 24, 2016 9:39 AM in response to WTAEPowers

    Try resetting your Mail Account. First close your Mail App completely from the app switcher window by double clicking the Home button and swiping up the Mail preview pane up until it disappears from the screen. Then go to Settings > Mail, Contacts, Calendars > locate your email provider and click on the account. On the next page Delete Account. Then do a forced restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Then go back to Settings > Mail… and add the account again.