Q: Support for Apple ID
Hello, I have two Apple ID, one with my gmail account which I used first with my iPhone registration and iTunes activation. Then I create other Apple ID with icloud e-mail and I'm using it for family sharing. I want to unify everything in just one account. Also credit card information is in both accounts. What can I do? By the way, it is very hard to contact support in Apple, I just want to write an e-mail to someone of support, but it's impossible to find an support e-mail.
iPhone 6, iOS 9.3.2
Posted on May 24, 2016 10:43 AM
You cannot combine / merge Apple ID's. Your best bet is to stop using one of the accounts. Though any purchases made on it, will remain tied to it for ever, and cannot be transferred to another account.
There is no support e-mail address as such because the shear number of emails it would receive would make it unmanageable.
If you need to contact iTunes Support directly you'll need to follow the support path.
https://www.apple.com/lae/support/itunes/contact.html
They will contact you back via the e-mail address you supply there.
Posted on May 24, 2016 10:50 AM