Episode submitted hours ago isn't showing up

Question

Episode submitted hours ago isn't showing up

I submitted my show's newest episode at about 8:45am ET today and as of 1:25pm ET the episode hasn't appeared on iTunes.

20 straight episodes after the first one got approved appeared within 90 minutes. The last two episodes have taken several hours and this episode is taking the longest. Is this normal? When should I start to worry that there's something wrong?

I've looked in my host's dashboard and there's no error message, no sign my feed is broken, and as a matter of fact the episode shows several downloads (which must be coming from somewhere other than iTunes).

The episode hasn't appeared on my website either (I use libsyn and have their plugin).

Any suggestions on what to do?

Thanks.

Posted on May 24, 2016 10:29 AM

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Answer 1

May 24, 2016 10:35 AM in response to winniefromlinwood

Sometimes it can take up to a day.

What is your iTunes store Page URL?

What is your RSS feed URL?

Rob W

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Answer 2

May 24, 2016 1:21 PM in response to Robert Walch

Thanks for responding Rob. My iTunes url is https://itunes.apple.com/us/podcast/the-lets-talk-tech-show/id1071466295

I think this is the correct RSS url: http://letstalktech.libsyn.com/rss

About 5 minutes after I posted this the episode appeared on my iTunes page. But it still hasn't appeared on my website. I put in a question on a support ticket. I'm still learning what's "normal" and it's frustrating when things have been going along fine and all of a sudden something different happens.

Thanks for whatever information you can share.

Winnie

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Answer 3

May 24, 2016 1:34 PM in response to winniefromlinwood

Your RSS feed is fine and not issues - and as you mentioned it is now updating in iTunes - it just takes a little bit of time for iTunes to update some days.

Per your website - http://theletstalktechshow.com

Please follow up with support at libsyn dot com - as it may be something to do with how you have your on-publish to wordpress set up.

It looks like the last 2 episodes are not showing on your site.

Rob W

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