MedTechWriter

Q: Have to enter pass code every time I turn on phone after installing 9.3.2.

My iPhone 6sPlus has been bugging me with incessant reminders to install the 9.3.2 update, so I finally gave in and did it, against my better judgment. Now, every single time I turn off my phone--even if it's for 5 seconds--it insists on me entering what is now a 6-digit pass code! I have Auto-lock set to "Never," not that that's really where I want it, but just in an effort to get a little bit of time to use the phone, set it down, then use it, without having to enter that blasted code again. I even deleted my only credit card from Apple Pay in case it was just trying to "protect" me, but that didn't help.

 

Please, I wouldn't mind entering it every once in a while (once a day would be fine--it's home with me almost all the time, when not it's in my pocket). PLEASE, I desperately hope someone can help me.

iPhone 6s Plus, iOS 9.3.2

Posted on May 24, 2016 10:32 AM

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Q: Have to enter pass code every time I turn on phone after installing 9.3.2.

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  • Helpful answers

  • by KiltedTim,Helpful

    KiltedTim KiltedTim May 24, 2016 3:20 PM in response to MedTechWriter
    Level 9 (55,537 points)
    Mac OS X
    May 24, 2016 3:20 PM in response to MedTechWriter

    Do you have Touch ID set up? That would make it much simpler...

  • by stevejobsfan0123,

    stevejobsfan0123 stevejobsfan0123 May 24, 2016 10:39 AM in response to MedTechWriter
    Level 8 (43,742 points)
    iPhone
    May 24, 2016 10:39 AM in response to MedTechWriter

    This is not new in iOS 9.3.2 -- it's always been that way. Whenever you lock your phone, you must enter the passcode to get back in.

     

    KiltedTim's suggestion to enable Touch ID is great. The Touch ID sensor is twice as fast on the iPhone 6S as it was on the iPhone 5S and 6, so you hardly have to hold your finger on the home button for longer than an ordinary press. It really takes no time at all.

  • by razmee209,

    razmee209 razmee209 May 24, 2016 10:47 AM in response to MedTechWriter
    Level 7 (33,215 points)
    May 24, 2016 10:47 AM in response to MedTechWriter

    MedTechWriter wrote:

     

    My iPhone 6sPlus has been bugging me with incessant reminders to install the 9.3.2 update, so I finally gave in and did it, against my better judgment. Now, every single time I turn off my phone--even if it's for 5 seconds--it insists on me entering what is now a 6-digit pass code! I have Auto-lock set to "Never," not that that's really where I want it, but just in an effort to get a little bit of time to use the phone, set it down, then use it, without having to enter that blasted code again. I even deleted my only credit card from Apple Pay in case it was just trying to "protect" me, but that didn't help.

     

    Please, I wouldn't mind entering it every once in a while (once a day would be fine--it's home with me almost all the time, when not it's in my pocket). PLEASE, I desperately hope someone can help me.

    what Tim and Steve are referring to and how to set it up on your device:

     

    Use Touch ID on iPhone and iPad - Apple Support

  • by BBoiss,

    BBoiss BBoiss May 24, 2016 10:49 AM in response to MedTechWriter
    Level 4 (1,404 points)
    Apple Music
    May 24, 2016 10:49 AM in response to MedTechWriter

    MedTechWriter wrote:

     

    My iPhone 6sPlus has been bugging me with incessant reminders to install the 9.3.2 update, so I finally gave in and did it, against my better judgment. Now, every single time I turn off my phone--even if it's for 5 seconds--it insists on me entering what is now a 6-digit pass code! I have Auto-lock set to "Never," not that that's really where I want it, but just in an effort to get a little bit of time to use the phone, set it down, then use it, without having to enter that blasted code again. I even deleted my only credit card from Apple Pay in case it was just trying to "protect" me, but that didn't help.

     

    Please, I wouldn't mind entering it every once in a while (once a day would be fine--it's home with me almost all the time, when not it's in my pocket). PLEASE, I desperately hope someone can help me.

    Since you mentioned deleting a card off of Apple Pay, it seems you have Touch ID setup. With Touch ID, it is the expectation that it will prompt you to use your fingerprint or passcode whenever the screen is put to sleep in order to get back into your iPhone. Since you also mentioned that you started having this issue after your update, I wonder if maybe your iPhone maybe misreading your print? the Touch ID on the 6s is so incredibly quick at reading your print that it almost seems like there is no protection active at all.

     

    Try deleting your saved fingerprints under Settings>Touch ID & Passcode and setting them up again. You can have it memorize up to 6 different prints. I use this to save both of my thumbs and index fingers. After you set this back up, the simple act of clicking your iPhone's home button with any of your saved fingers will unlock your iPhone instantly.

     

    Alternatively, you could abandon Touch ID all together, and through the same Settings Menu, change your Passcode back to 4 digits if you like. Tap "Change Passcode" and enter your present passcode when prompted. By default, it will prompt you with a 6 digit inquiry. Tap where it says "Passcode Options" in blue and you can choose to use a 4 digit instead.

     

    If you are using just the Passcode, and not a saved Touch ID print, you can alter the "Require Passcode" option found at the bottom of the Touch ID & Passcode setting screen to 15 minutes, 1 hour, etc.

     

    I personally recommend taking advantage of the Touch ID on your 6s though. As I mentioned previously, the recognition speed on this is so fast it took awhile to get used to when I first got the phone.

     

    Use Touch ID on iPhone and iPad - Apple Support

  • by stevejobsfan0123,

    stevejobsfan0123 stevejobsfan0123 May 24, 2016 10:54 AM in response to BBoiss
    Level 8 (43,742 points)
    iPhone
    May 24, 2016 10:54 AM in response to BBoiss

    BBoiss wrote:


    Since you mentioned deleting a card off of Apple Pay, it seems you have Touch ID setup.

     

    Not accurate. You can use Apple Pay with your passcode.

     

    IMG_2584.JPG

  • by elcpu,

    elcpu elcpu May 24, 2016 10:55 AM in response to MedTechWriter
    Level 6 (16,176 points)
    Photos for Mac
    May 24, 2016 10:55 AM in response to MedTechWriter

    If you don't want a passcode at all go to Settings > Passcode and turn it OFF. It will not prompt you again. Alternatively you could set it up to prompt you anywhere from Immediately to 4 hours. You can also revert to a 4 digit passcode. However this is not recommended unless you have nothing on your phone that a thief could use. Even emails would be in jeopardy.

  • by BBoiss,

    BBoiss BBoiss May 24, 2016 11:00 AM in response to stevejobsfan0123
    Level 4 (1,404 points)
    Apple Music
    May 24, 2016 11:00 AM in response to stevejobsfan0123

    stevejobsfan0123 wrote:

     

    BBoiss wrote:


    Since you mentioned deleting a card off of Apple Pay, it seems you have Touch ID setup.

     

    Not accurate. You can use Apple Pay with your passcode.

     

    IMG_2584.JPG

    Oh fun! Thanks for sharing that. Seems you can use your passcode to pay as well, which fits since you can use the Apple Watch/Apple Pay with the iPhone 5 which has 0 Touch ID involvement. That was a miss on my part.

  • by stevejobsfan0123,

    stevejobsfan0123 stevejobsfan0123 May 24, 2016 11:04 AM in response to BBoiss
    Level 8 (43,742 points)
    iPhone
    May 24, 2016 11:04 AM in response to BBoiss

    No worries. Yes, it's nice. Not as fast as Touch ID but if you don't like using your fingerprint, it's another great option.