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All replies
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Helpful answers
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May 24, 2016 1:14 PM in response to Gixermogsby Carolyn Samit,Hi,
See: What else affects your reading? > Your heart rate. What it means, and where on Apple Watch you’ll find it
More about the heart rate here > Measure your heart rate with your Apple Watch
It's working fine for me on 2.2.1 for what that's worth.
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May 24, 2016 1:54 PM in response to Carolyn Samitby Gixermogs,Ive checked these and reset the watch etc. This issue has only occurred since updating to the latest iOS prior to this it worked fine
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May 24, 2016 2:10 PM in response to Gixermogsby Jonathan UK,Hi
Please explain (preferably with a specific example) why you believe that your watch's heart rate sensor has stopped working.
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May 24, 2016 2:18 PM in response to Jonathan UKby Gixermogs,In glances, my heart rate does not show, other than historically, ie 68bpm 3 mins ago. The watch should read heart rate instantly instead it states measuring, then fails and says, try again, when I repeat still no instant heart reading.
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May 24, 2016 2:22 PM in response to Gixermogsby Jonathan UK,Thank you for clarifying.
In that case, given the steps that you have already tried, I suggest that you contact Apple Support or make a Genius Bar reservation for further assistance:
- Contact - Official Apple Support