gadgetvirtuoso

Q: 4th Gen Apple TV Audio stops working

I have two of the new 4th Gen Apple TV, one 32GB and one 64GB models. Both are kept up to date and both have the same issue. Periodically the audio will stop working until the unit is restarted. Both are connected via HDMI, one to a Sony TV, the other to a Toshiba TV. The strange part about it is the audio will be working for for hours or days then suddenly stop working. A couple weeks ago I watched several TV episodes without a problem then the audio stopped working in the middle of an episode. I've tried several HDMI cables and changing the inputs on the TV without success. It doesn't matter what you're doing or what app you're using; the audio doesn't work.

Apple TV

Posted on May 24, 2016 2:48 PM

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Q: 4th Gen Apple TV Audio stops working

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  • by Marioe211,

    Marioe211 Marioe211 Jul 11, 2016 2:10 PM in response to gadgetvirtuoso
    Level 1 (4 points)
    Jul 11, 2016 2:10 PM in response to gadgetvirtuoso

    Did the reset solve the issue finally? have the same issue. It happens sometimes when i start the apple tv (from standby) I have no audio until I restart the apple TV or unplug and plug the HDMI cable from the Apple TV. The cables and connections are the same as with my old Apple TV 3 where I didn't experienced such issues.  I'm currently not sure if its a software or hardware problem of Apple TV. As video is always there it should not be an hardware issue right? (As audio and video is both HDMI)

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