Q: Watch won't show "Mark as Missing" option

Hi

Given the steps that you have already tried (which should have turned on Activation Lock for your watch), I suggest that you contact Apple Support or make a Genius Bar reservation for assistance:

Contact - Official Apple Support

https://twitter.com/applesupport

Hi,

"Mark as missing option, is missing and searching the serial on the activationlock status website says it's OFF"

If necessary, there's a workaround to, "mark as missing".

On a computer go to iCloud.com, sign in then click Settings then click your Apple Watch then click Is This Device Missing then click: Mark as Missing.

It is possible to mark a watch as missing either:

- From a computer (via https://www.icloud.com/) or;

- From your paired iPhone.

However, this capability is dependent upon Activation Lock having previously been turned on for your watch - which is your present issue.

More information:

About Activation Lock on Apple Watch - Apple Support

<Edited by Host>

You're welcome!

As I hoped to explain, the option to Mark as Missing will not be available via iCloud.com until Activation Lock has first been enabled on the watch.

Nor is turning on Mark as Missing via iCloud.com a "workaround"; it is just one of two standard methods for turning it on.

I had this problem too, nothing helped. But I have fixed this by resetting iPhone, and restoring it from a backup and resetting Apple Watch but setting them as a new one, not from the backup. Also before the setting a new Apple Watch I removed them from iCloud. Now Mark as Missing is available.

I have the same problem but a full 128gb phone so will reset the watch first without back up and see what happens. Frustrating indeed.

Hello. I have reset my watch as a new watch and the issue still persists. There is still not an option to mark as missing on the watch App.

HI, did you remove Watch from iCloud (mark them as sold or given away), before setting them as a new one? Maybe this will help. For me only the full reset + iPhone helped. Also I was restoring an iPhone from iCloud backup, not from an iTunes.

Thank you. I will reluctantlay try that. Spent an hour on the phone to apple last night

Hi There - did you resolve this issue. It is driving me crazy

Hi There

So this is what I had to do.......

Remove watch from my account

Erase iPhone

Erase Watch

After the above actions I then restored from a backup I encountered the same problem.  So, the way to resolve this is to reset Watch to factor and Phone to Factory and then build back from there....

Thank you for your help

))) you are welcome!  Seem like it is the only option, i did the same and it worked. The only thing I was restoring an iPhone from iCloud backup after erasing it. So it wasn't such a big deal, and by the way it is good to do so for iPhone once in 6 months its working faster. I have a 6 one.