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Q: Macbook Pro OSX 10.11.5 USB not recognizing iphone 6 and iphone 6 plus

Hey guys, I just tried syncing my iphone 6 plus and my moms iphone 6 to my mbp and they are not being recognized. I checked under the usb tree and they are not there either. I have the latest software on both phones 9.3.2 and on the laptop, so I do not know if has to do with the latest software. My usb ports work when I plug in a flash drive and the cable itself works as I use it to charge my phone with the usb charger. I do not know what else to do?  I've tried hard resetting my iphone and restarting my mbp to no luck.

MacBook Pro (13-inch Early 2011), OS X El Capitan (10.11.5)

Posted on May 24, 2016 8:18 PM

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Q: Macbook Pro OSX 10.11.5 USB not recognizing iphone 6 and iphone 6 plus

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