macbook pro firmware password reset usb tool?

I have a macbook pro, 13 inch, late 2011, that was once locked with a firmware password that I didn't know. I took it to mac life and they unlocked it for me. The frustrating part was, they wouldn't give me the tool that they used on my computer. That tool was specifically for my computer, and would only work on that computer. Why won't they give me the tools to reset a firmware password myself? Why do they say they can't give me the tools so I could do it myself? They say it's for their use only. That's just rediculous. It's crap. I do labor on computers quiet a bit, and I have spent almost 10 years learning computers. I tried to tell them that, but they still wouldn't give me the tools. Why won't they. You'd think they would just give you those tools, instead of it's for Apple's use only. Does anyone have any ideas about why normal computer users can't just do it themselves? Thanks in advance.

MacBook Pro, Mac OS X (10.7.5), late 2011

Posted on May 24, 2016 9:43 PM

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6 replies

May 24, 2016 10:27 PM in response to Stephen Zelley

Stephen Zelley wrote:

locked with a firmware password


You'd think they would just give you those tools, instead of it's for Apple's use only.


Does anyone have any ideas about why normal computer users can't just do it themselves?



Because they are proprietary tools. Not handouts for consumers or prosumers in your case.


Use a firmware password on your Mac - Apple Support


http://osxdaily.com/2015/01/28/forgot-mac-firmware-password-what-now/

May 25, 2016 7:57 PM in response to Stephen Zelley

Why won't they give me the tools to reset a firmware password myself?


Those who have the unlocking ability are supposed to ensure that you actually OWN the Mac you have presented for unlocking. They may even have to report the serial number to Apple.


If they let you have the tools to unlock firmware passwords whenever you like, then nobody's firmware is locked any more -- you or anyone you choose can unlock it on a whim..

May 26, 2016 4:40 PM in response to Grant Bennet-Alder

Okay, well, I don't plan on just unlocking any mac. I need only to be able to unlock my own macs. Sence Apple presses charges for computer repairs and unlocking, I really don't think I should take no for an answer. Does anyone know if I can reprogram my mac's bios chip? Their are steps I found online, so if I'm a computer tech, shouldn't I be able to reprogram the chip and decript the firmware lock? I don't have a car or any money. Does anyone know of a way I can reprogram the firmware chip on my mac? I am perfictly fine with opening my mac's case and doing work on the mac's motherboard. Thanks in advance.

Jul 23, 2016 12:40 AM in response to leroydouglas

Yah, but you'd think that as long as a normal mac user has a valid apple ID, and if they can answer their security questions correctly, that Apple would allow them to reset a forgotten firmware password that way. Life would be so much easier for us if, as long as we as mac users have a valid Apple ID, we should have at least 1 backdoor and be able to regain access to the computer in question.

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macbook pro firmware password reset usb tool?

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