Q: 4th gen shuffle won't come on or charge

I've tried two different USB charging cables - the long one and short one; and have plugged it into USB that plugs in the wall and nothing and plug into USB into desktop computer and it doesn't even recognize that anything is in the USB port. Computer is running windows 10... Nor does iTunes even acknowledge the shuffle. It used to - like 3 weeks ago but I can't get it to charge AT ALL.

Purchased the shuffle at target about a month ago as my previous one is lost. BUT I had that 4th gen shuffle for 3 years with no problems. I've had this 'new' one for a month and can't get a charge. HELPPPP!!!!!

iPod shuffle

Posted on May 25, 2016 5:49 AM

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Q: 4th gen shuffle won't come on or charge

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by D.Cohen,

D.Cohen May 25, 2016 6:00 AM in response to Kerh
Level 6 (8,424 points)

Desktops

May 25, 2016 6:00 AM in response to Kerh

If you are using a USB hub (or the spare USB port on the keyboard), try connecting iPod to a direct USB port on the Mac. If it is not recognized you can read this article, maybe it will help you If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
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by Kerh,

Kerh May 25, 2016 6:01 AM in response to D.Cohen
Level 1 (12 points)

iPod

May 25, 2016 6:01 AM in response to D.Cohen

I plugged into my WINDOWS10 (dell computer) also (see original question). ITunes doesn't even recognize the shuffle (it used to) nor does it make that noise when i plug it in. the little tune computer makes when you plug - unplug something from USB...
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by Kenichi Watanabe,

Kenichi Watanabe May 25, 2016 9:41 AM in response to Kerh
Level 8 (40,289 points)

Mac OS X

May 25, 2016 9:41 AM in response to Kerh

Since it's a brand new shuffle, make sure the docking cable plug is fully inserted into the shuffle's headphones jack, as shown in this document

iPod shuffle (4th generation): Not seen in iTunes - Apple Support

I realize you said you owned one previously, but the fit may be tighter than expected on a brand new shuffle.
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Q: 4th gen shuffle won't come on or charge

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by D.Cohen,

by Kerh,

by Kenichi Watanabe,

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