Remote will not turn TCL TV off

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Level 2

167 points

Remote will not turn TCL TV off

This is probably more a question for some TCL forum out there, but in the meantime, I'm having an HDMI CEC issue with my new TCL Roku TV and my ATV4. The ATV will turn the TV off when I put it to sleep, but when I turn the ATV back on, the TCL TV won't turn on. I have all the HDMI CEC and ARC settings turned on and it's recognizing the ATV fine. I previously had a vizio TV that worked fine, both on and off.

The TCL TV has 4 HDMI inputs, and HDMI 1 is an ARC compatible input for 2 way audio, which is where I have the ATV plugged in. Should I try HDMI2 since ARC is really for sound bars, etc?

Posted on May 25, 2016 6:36 AM

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Answer 1

May 25, 2016 8:02 AM in response to David Weaver3

Hello David,

Your subject and your post are completely contradictory. That said, if you've enabled Control TV... in the ATV, turning on ought to work. Is the HDMI connected direct to the TV input? HDMI-CEC is notoriously funky, though. Each vendor has its own implementation. It might work better if you restart ATV and TV, but who knows. In my setup, with Samsung TV, turning on is reliable, but turning off fails sometimes; no idea why.

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Answer 2

David Weaver3 Author

Level 2

167 points

May 25, 2016 8:06 AM in response to Diana.McCall

Yikes, sorry about that Diana, you're absolutely correct, I made a mistake in the subject line. So officially, the Apple TV remote will only turn both the ATV and TV OFF, that works as expected. But the ATV remote will only turn the ATV on, not the TV. I have to hit the power button on the TV remote to turn it back on. So yes, it sounds like the opposite problem from what you're experiencing on your Samsung.

Good idea to restart the ATV, maybe there are some ghosts in the machine.

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Answer 3

hugh1li

Level 1

17 points

Jun 30, 2016 7:08 AM in response to David Weaver3

Hi David,

So good to see your post here as I just bought the apple tv 4 to plug in my TCL roku TV. But my Siri remote cannot control the volume as I did everything suggested online ("Learn the remote", "make sure HDMI-CEC is on"). Do you have the same problem? How do you deal with that? Thanks a lot!

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Answer 4

Aug 18, 2016 5:52 AM in response to David Weaver3

Hello, did you ever get this figured out? I just purchased a TCL Roku TV and am having exactly the same issue.

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