Apple whatch charging problem

Hi

The green lightning symbol (along with a cable icon) indicates that your watch is charging from a low charge level.

If you have already left your watch on the charger with power connected for at least 2-3 hours, try removing it from the charger and force restarting it:

- Press and hold both the side button and Digital Crown for around 10 seconds, until you see the Apple logo, then release them and wait for the watch to restart.

More information:

Restart your Apple Watch - Apple Support

If your Apple Watch won't charge or it won't turn on - Apple Support

When charging your watch, check that:

• The back of your watch and the head of the charging cable are clean and dry (clean them with a nonabrasive, lint-free cloth).
• The charging head is properly aligned with the back of the watch, with the concave / curved side touching it fully:

  Some watch docks, stands, cases or protectors might hinder this.

• If you are charging your watch by plugging into mains power:
  • Check that the USB connector on the Apple Magnetic Charging Cable is pushed fully into the USB Power Adapter.
  • Check that the USB Power Adapter is fully pushed into the power outlet.
  • Try using different adapters from the following:
    • The genuine Apple USB Power Adapter that was supplied with the watch, or;
    • A genuine Apple 5W (iPhone) or 12W (iPad) USB Power Adapter, or;
    • An Apple-certified (MFi) third-party 5W USB power adapter.
  • Try using a different power outlet (one that is known to be working properly).
  • If no other suitable power adapters are available, try instead charging via USB.
• If charging via a USB port on a computer, ensure that you use a USB 2.0 or 3.0 port, the computer remains turned on and awake and the cable is plugged directly into the computer (not into, for example, an external keyboard).

Under normal operation, charging should only take up to around 2.5 hours for a full charge.

More information:

Check your battery and charge your Apple Watch - Apple Support

If your Apple Watch won't charge or it won't turn on - Apple Support

If the issue persists, I suggest that you contact Apple Support or make a Genius Bar reservation with a view to having your watch and power accessories checked (if eligible, under warranty):

- Contact - Official Apple Support

- https://twitter.com/applesupport