Synchronisation Mac Pro with new iPad Pro not possible as iPad has not the latest iTunes version but no other update available.
itunes cannot connect with iPad Pro. What can I do? iPad Pro is new and latest update was yesterday.
iPad Pro, iOS 9.3.2
1. Its not the iPad that needs the lates iTunes version, its your computer. Depending on what version of Mac OSx you are running will be wether you can get it or not.
2. This is the Windows Software forum, if you are running iTunes on a Mac Pro, then you are not running Windows. I'll request this be moved to a more adequate forum.
Both, MacBook Pro and iPad Pro are on the latest updates.
EtreCheck version: 2.9.12 (265)
Report generated 2016-05-26 00:04:40
Download EtreCheck from https://etrecheck.com
Runtime 1:48
Performance: Excellent
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
new Ipad pro can not be synchronized with itunes. Error message: ipad requires newer version of itunes. Both, macbook pro as well as the ipad pro have latest available updates.
Hardware Information: ⓘ
MacBook Pro (15-inch, Early 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 532
Video Information: ⓘ
AMD Radeon HD 6490M - VRAM: 256 MB
Color LCD 1440 x 900
Intel HD Graphics 3000 - VRAM: 384 MB
System Software: ⓘ
OS X Snow Leopard 10.6.8 (10K549) - Time since boot: less than an hour
Disk Information: ⓘ
Hitachi HTS545050B9A302 disk0 : (465,76 GB) (Rotational)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.76 GB (155.78 GB free)
MATSHITADVD-R UJ-898 ()
USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. iPad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ⓘ
Apple, Inc. MacBook Pro
Kernel Extensions: ⓘ
/Applications/Rowmote Helper.app
[not loaded] com.regularrateandrhythm.driver.RowmoteIREmu (1.0 - SDK 10.6 - 2013-02-14) [Support]
[not loaded] com.regularrateandrhythm.driver.rowmoteIREmu (1.0 - SDK 10.5 - 2013-02-14) [Support]
/Library/Application Support/MacKeeper/AntiVirus.app
[not loaded] net.kromtech.kext.AVKauth (2.3.6 - SDK 10.8 - 2014-01-16) [Support]
[loaded] net.kromtech.kext.Firewall (2.3.6 - SDK 10.8 - 2014-01-16) [Support]
/Library/Parallels/Parallels Service.app
[loaded] com.parallels.kext.prl_hid_hook (7.0 15107.796624 - 2016-05-25) [Support]
[loaded] com.parallels.kext.prl_hypervisor (7.0 15107.796624 - 2016-05-25) [Support]
[loaded] com.parallels.kext.prl_netbridge (7.0 15107.796624 - 2016-05-25) [Support]
[loaded] com.parallels.kext.prl_vnic (7.0 15107.796624 - 2016-05-25) [Support]
/System/Library/Extensions
[loaded] com.parallels.kext.prl_usb_connect (7.0 15107.796624 - 2016-05-25) [Support]
Startup Items: ⓘ
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Startup items are obsolete in OS X Yosemite
System Launch Agents: ⓘ
[not loaded] 3 Apple tasks
[loaded] 65 Apple tasks
[running] 7 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 51 Apple tasks
[loaded] 90 Apple tasks
[running] 26 Apple tasks
Launch Agents: ⓘ
[loaded] com.parallels.DesktopControlAgent.plist (2012-09-03) [Support]
[failed] com.parallels.desktop.launch.plist (2012-09-03) [Support]
[running] com.parallels.vm.prl_pcproxy.plist (2012-09-03) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.fpsaud.plist (2015-01-18) [Support]
[running] com.parallels.desktop.launchdaemon.plist (2012-09-03) [Support]
[running] com.zeobit.MacKeeper.AntiVirus.plist (2013-02-14) [Support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist (2013-02-14) [Support]
[loaded] jp.co.canon.MasterInstaller.plist (2016-01-09) [Support]
User Launch Agents: ⓘ
[loaded] com.adobe.ARM.[...].plist (2014-02-16) [Support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.apple.FTMonitor.plist
[running] com.apple.imagent.plist
[loaded] com.apple.marcoagent.plist
[running] com.zeobit.MacKeeper.Helper.plist (2016-02-28) [Support]
User Login Items: ⓘ
Safari Programm (/Applications/Safari.app)
AdobeResourceSynchronizer Programm Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Canon IJ Network Scanner Selector EX Programm Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
Other Apps: ⓘ
[running] [0x0-0x21021].com.etresoft.EtreCheck
[running] [0x0-0xe00e].jp.co.canon.ij.CNSSelectorAgent
[running] com.parallels.vm.prl_naptd
[loaded] 220 Apple tasks
[running] 63 Apple tasks
Internet Plug-ins: ⓘ
JavaAppletPlugin: 13.9.8 - SDK 10.6 (2012-07-29) Check version
EPPEX Plugin: 10.0 (2014-09-16) [Support]
AdobePDFViewerNPAPI: 11.0.0 - SDK 10.6 (2012-09-24) [Support]
AdobePDFViewer: 11.0.0 - SDK 10.6 (2012-09-24) [Support]
QuickTime Plugin: 7.6.6 (2013-11-20)
GarminGpsControl: 4.0.3.0 Release - SDK 10.6 (2012-09-10) [Support]
iPhotoPhotocast: 7.0 - SDK 10.7 (2012-04-14)
Audio Plug-ins: ⓘ
iSightAudio: 7.6.6 (2013-11-20)
3rd Party Preference Panes: ⓘ
Flash Player (2015-01-18) [Support]
Time Machine: ⓘ
Time Machine information requires OS X 10.8 "Mountain Lion" or later.
Top Processes by CPU: ⓘ
5% WindowServer
5% fontd
0% prl_disp_service
0% usbmuxd
Top Processes by Memory: ⓘ
221 MB AntiVirus
127 MB iTunes
111 MB MacKeeper Helper
70 MB WindowServer
57 MB WebProcess
Virtual Memory Information: ⓘ
1.65 GB Free RAM
2.34 GB Used RAM
0 B Swap Used
Diagnostics Information: ⓘ
May 25, 2016, 11:20:58 PM Self test - passed
Uninstall MacKeeper. It is a worthless scam. It offers no additional protection. All it does is cause problems.
OS X Snow Leopard 10.6.8 (10K549) - Time since boot: less than an hour
That is far from the latest software.
It was superseded by 10.7 Lion, released to manufacturing on July 1, 2011.
The latest iOS requires:
Syncing with iTunes on a Mac or PC requires:
•Mac: OS X v10.8.5 or later
•PC: Windows 7 or later
•iTunes 12.3.3 or later (free download from www.itunes.com/download)
You can get the OSX version here:
http://www.apple.com/osx/how-to-upgrade/?cid=wwa-us-kwg-mac
Note that when going beyond Snow Leopard many app will not work:
Tirreg wrote:
Both, MacBook Pro and iPad Pro are on the latest updates.
The MacBook Pro is on Snow Leopard, 10.6.8, according to the Etrecheck report posted. This is far removed from the latest OS and by extension the latest iTunes version. 5 major versions behind to be exact.
You'll need to update your MacBook Pro to El Capitan 10.11, to get the latest version of iTunes that can sync with the iPad Pro.
Upgrade to OS X El Capitan - Apple Support
http://www.apple.com/osx/how-to-upgrade/
I would recommend upgrading the RAM while you are doing this by the way.
https://eshop.macsales.com/shop/memory/Apple_MacBook_MacBook_Pro/Upgrade/DDR3_13 33MHz_SDRAM
10.11 ElCapitan can install and run in 4GB without serious issues.
ElCapitan runs much better with more than 4GB RAM.
Grant Bennet-Alder wrote:
10.11 ElCapitan can install and run in 4GB without serious issues.
ElCapitan runs much better with more than 4GB RAM.
I know,
I never said it couldn't. Just recommending an upgrade while updating to make performance as smooth as possible.
I agree with what you posted -- Just trying to clarify what is required Vs what is recommended, and the implications of deferring the RAM upgrade, since there is a cost involved.
Perfect. 😉
Tirreg wrote:
OS X Snow Leopard 10.6.8 (10K549) - Time since boot: less than an hour
Right there. You need to at least have Mountain Lion to install a compatible version of iTunes onto your MacBook Pro. You can find El Capitan (current OS) in the App Store app on your Mac and update so long as you meet the system requirements, which you do.
The latest MacBook comes equipped with 4GB of RAM and runs just fine on this version.
Backup before update.
Synchronisation Mac Pro with new iPad Pro not possible as iPad has not the latest iTunes version
