e.tre456_worm_osx

I received a message that I have received the following Trojan Virus: e.tre456_worm_osx on my computer and to hit OK to start the repair process. Is this a scam to download the actual virus/malware? Or do I actually have a virus?


Thanks,

Christian

MacBook Air, OS X El Capitan (10.11.5)

Posted on May 25, 2016 8:19 PM

Reply
6 replies

May 26, 2016 8:30 AM in response to cmouritzen

It's a Web scam that only affects the browser, and only temporarily. There are several ways to recover.

1. If you're running Safari 9.1 or later, just close the window or tab. Then go to Step 6.

2. If you're running an older version of Safari, the easiest thing to do is to force quit the browser. Relaunch it by holding down the shift key and clicking its icon in the Dock, the LaunchPad, or the Applications folder.

You will lose the state of other open tabs and windows. Either Step 3, Step 4, or Step 5 may enable you to keep that state information. If those steps don't work, fall back to Step 2.

3. If there is a checkbox in the popup marked

Don't show more alerts from this web page

check it, then close the popup.

4. Press the key combination command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page may close. If that doesn't happen, press and hold command-W. You may hear repeating alert sounds. While holding the keys, click the OK button in the popup. A different popup may appear, which you can cancel out of as usual.

5. From the Safari menu bar, select

Safari ▹ Preferences... ▹ Security

and uncheck the box marked Enable JavaScript.

6. After closing the malicious page, select from the menu bar

Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data

to get rid of any cookies or other data left by the server. Open the Downloads folder and delete anything you don't recognize.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

e.tre456_worm_osx

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