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May 26, 2016 1:58 AM in response to IQ220by D.Cohen,Make sure that your connection to the Internet is good and stable. Maybe this article help you About in-app purchases - Apple Support
You can also try to reset your device.
This won't delete your data stored on this device.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings